Jan Keller[email protected]Patient CommunicationBlind Spots: When a patient refuses nonelective treatmentIn her latest Blind Spots column, practice management consultant Jan Keller asks how your practice reacts when a patient refuses treatment, particularly nonelective, mandatory treatment? Do you have a plan in place or do you let the patient walk out the door?July 14, 2014Office ManagementBlind Spots: Why have a team meeting?Practice management expert Jan Keller is back with her latest Blind Spots column. This month, she examines why setting aside time each week for staff meetings and training is important for the overall productivity of your practice.June 24, 2014Office ManagementBlind Spots: Clarify your hiring processDoes your practice have trouble finding and retaining top staff? If so, you're not alone, and there is a good reason this is happening. Practice management expert Jan Keller looks at how you can improve your hiring process.May 28, 2014Office ManagementBlind Spots: Why your practice needs an annual meetingPractice management consultant Jan Keller helps you explore, and work through, the blind spots in your practice. In her first column for DrBicuspid.com, she explores the idea of an annual meeting for your practice: why every practice, no matter the size, should have one; who should participate; and how to get the most out of the meeting.April 22, 2014Previous PagePage 2 of 2Top StoriesLegal IssuesDentist sentenced for role in patient's deathA dentist who was convicted for unlawfully prescribing a controlled substance that caused the death of his 24-year-old dental patient was sentenced.Vulnerable PopulationsStudy reveals link between food insecurity and tooth lossTeam ManagementA major HR compliance challenge in 2024Office ManagementDo's and don'ts for financesSponsor ContentDisaster-Proof Dentistry: Defend your practice against economic collapse