Your card is charged immediately after you have clicked on "Confirm Order" in the checkout process. You will receive a confirmation number on the “Thank you for your order” page that follows via an e-mail confirmation notice.
Yes. It is required that you set your browser to "accept cookies". You can update your cookie setting in your browser’s Preferences section. The cookie setting is usually found in Internet Explorer under the Tools menu and through the Edit menu in Netscape.
If you forget your password simply click on the link, forgot password. Enter your username and submit. You will be prompted to enter the answer you provided to your security question and submit. You will receive an e-mail shortly with a new password.
No, you do not have to finish a course once you start it. You may come back at a later time and complete the course. Our site will remember your progress and the next time you login you can start your course where you left off.
It is the responsibility of each participant to verify the CE requirements of his/her licensing or regulatory agency. Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions.
We do not offer refunds or cancellation of courses after they have been purchased. Users are required to determine whether the courses they are taking meet their licensing or regulatory agency requirements prior to purchasing courses. Refunds related to technical site issues will be considered on a case-by-case basis.