Dos and don'ts for patient management: Turn a no-show into a teachable moment August 29, 2016 -- Few things upset dentists more than when patients fail to show up for their appointments. No-shows create gaps in your schedule that are impossible to fill, costing you production, revenue, and income. In his latest Practice Success tip, Dr. Roger P. Levin explains how you can turn a no-show into a teachable moment for patients.
Get smart with your staff: Part 1 August 29, 2016 -- Many dental practices seem busy, but over the years Kevin Tighe of Cambridge Dental Consultants has found that these practices are underproducing by as much as 40% based on their production capacity. In the first of a two-part series, he writes that the keys to increasing performance are your staff and your skills in leading and managing them.
NJ dentist linked to heart infections, 1 death August 26, 2016 -- A New Jersey oral surgeon has been linked to 15 cases of bacterial endocarditis, a heart infection, including one patient who subsequently died. While an investigation by state health officials found "breaches of infection prevention practices" at the office where patients had received IV sedation, the doctor was not suspended or penalized by the state dental board.
Are New England dental practices worth more? August 25, 2016 -- Which region of the U.S. has the highest average valuation for dental practices? If you guessed New England, you're correct, according to the DrBicuspid-Snapshot practice valuation tool. The tool is a quick way to get an idea of what your dental practice is worth.
How to respond to 'But you said I should floss' August 25, 2016 -- With the release of the Associated Press article on the lack of evidence of flossing's effectiveness, patients might be questioning the education you and your staff provide and, in some cases, the providers themselves. But, as stress management expert Jen Butler writes, you can manage conversations in which you educate patients in one direction when research sends them in the other.
HIPAA compliance: 5 important requirements August 24, 2016 -- Does your practice have an information technology managed service agreement? If so, does it cover your practice's HIPAA compliance? In the first of a two-part series, Jeff Broudy, CEO of a HIPAA compliance firm, discusses five HIPAA requirements that are not often covered by your agreement.
Blind Spots: Are you protected from a data catastrophe? August 24, 2016 -- You've heard the horror stories before: A backup system goes wrong, and a business loses most, if not all, of its customer data. But, as practice management consultant Jan Keller writes, what would happen if that were your practice? How confident are you that you can retrieve your patient data from yesterday, a week ago, or even a year ago should disaster strike?
ICD codes are coming: 5 ways to get prepared August 23, 2016 -- When it comes to submitting dental claims, it's easy to make simple mistakes. Coding experts Dr. Charles Blair and Glenda Hood share five tips for clean claims in part two of their series on diagnostic coding.
Dentistry needs to open wide August 23, 2016 -- In his first column for DrBicuspid.com, nutritional periodontist Dr. Alvin Danenberg wonders why some basic questions, such as why prescription medications are used for many oral diseases, aren't being asked and encourages dentists to open their minds to new research.
3 questions to ask before hiring an associate August 22, 2016 -- To you, it's clear that it's time to hire an associate. You can't keep up with your schedule, and you're constantly stressed out. But, as practice management consultant Sally McKenzie writes, ask yourself three questions first to make sure you really do need an associate.