Dental school grad modernizes denture design May 22, 2015 -- Dr. Micah Weisenberg graduated from the University of Maryland School of Dentistry on May 14, but unlike many of his colleagues, he will not just be practicing right after school. Instead, the newly minted Dr. Weisenberg will also focus on creating a device that could modernize how dentures are made.
What dentists can learn from top CEOs about emotional intelligence May 21, 2015 -- What is emotional intelligence, and how can it help your practice? In the latest excerpt from his book, What Dentists Can Learn from Top CEOs, Dr. Roger P. Levin details how this concept can help you understand and manage your relationships with others.
The Naked Dentist: Cesar's way May 20, 2015 -- In his latest Naked Dentist column, Curtis Marshall draws an interesting parallel between well-known dog trainer Cesar Millan's methods and what a dental practice needs to do to thrive. As Marshall helped a practice in Utah understand, a practice can't stop once its numbers start to improve.
How to stop being a worker bee May 20, 2015 -- The Pareto principle, or the 80/20 rule, might have started out as an economic observation, but it can be a powerful tool to help your practice thrive. Read how the Madow Brothers put this rule into practice.
ER visits spiked after Calif. cut Medicaid dental benefits May 19, 2015 -- Significantly more Californians visited the emergency room (ER) for dental-related problems after the state cut Medicaid dental benefits, according to a new article in Health Affairs. The authors hope policymakers will consider adding comprehensive dental coverage to their own state's plans because of the results.
4 tips for associate contracts May 19, 2015 -- Whether you are a new graduate of dental school or a dentist seeking a new position, Matt LaMaster, Esq., offers four tips for an associate contract in his first column for DrBicuspid.com. He offers practical advice and questions those on both sides of the negotiation should ask.
Dos and don'ts for customer service: Turn complaints into quality improvements May 18, 2015 -- No matter how hard you and your team try, you will sometimes disappoint patients. Complaints may be unfair, but your reaction must nevertheless be controlled. Think of any criticism as a clue to how you can improve the quality of service you provide, and try not to take it personally, advises Dr. Roger P. Levin.
Sheri's Solutions: 'I'm not telling you how to do your job ...' May 18, 2015 -- In her latest Sheri's Solutions, Dr. Sheri Doniger relates something that has probably come up in your practice also: the patient who complains about treatment. Dr. Doniger relates how her practice handles the occasional patient who seemingly is never satisfied.