Getting patients to just say 'yes' to treatment: Part 2
June 8, 2016 -- How do you get patients to say "yes" to your treatment plans? The Scheduling Institute's Jay Geier has been studying this question for years and has some ideas. In the second of a two-part series, he focuses on the principles of consensus, consistency, and liking to create a mutually beneficial situation for both your patients and your practice.
Material evolution leads to practice revolution
June 8, 2016 -- When Dr. Mark J. Fleming graduated from dental school, fewer materials were available for restorations. Now, with multiple material options and chairside CAD/CAM technology, the practice of dentistry and how to best serve your patients have changed. In this interview with, Dr. Fleming describes the evolution of materials and technologies that have improved the options for dentists.
Indian Health Service: MLPs would increase access to care
June 7, 2016 -- The U.S. Indian Health Service wants to add midlevel providers (MLPs) to increase access to dental care for American Indians and Alaska Natives. A proposal to add dental health therapists seeks to expand the community health aide program serving tribal communities.
Turning patient complaints into learning opportunities
June 7, 2016 -- Regardless of how organized your practice is and how skilled your team and you are, complaints will arise, writes practice management consultant Teresa Duncan. She offers practical steps for turning that complaint into a learning opportunity and a chance to improve.
Calif. hygienists' association votes to leave ADHA
June 6, 2016 -- The California Dental Hygienists' Association, the largest state hygienists' group in the U.S., has overwhelmingly voted to end its 90-year affiliation with the American Dental Hygienists' Association (ADHA).
Dos and don'ts for online communications: Optimize your practice website
June 6, 2016 -- If you use an internet search engine, you know that your query will probably bring up thousands of results, and you won't look at all of them. So for your practice website, you want it to get a high ranking on the search results list. The way to do this is with search engine optimization (SEO). Dr. Roger P. Levin shares his tips for optimizing your website search results.
Can patient risk assessment help your practice?
June 6, 2016 -- Are you asking the right questions when you conduct risk assessments on your patients? Doing risk assessment right is the focus of hygienist Lillian Caperila, who will speak at the upcoming American Dental Hygienists' Association meeting in Pittsburgh.
Toxic behaviors poisoning your day
June 3, 2016 -- While the laundry list of things that make you angry, frustrated, and stressed is long, examining possible toxic behaviors that are holding your practice back is an important step, writes stress management expert Jen Butler. She defines seven toxic behaviors and how to take that first step toward finding solutions.
Case report: Simple and efficient crown removal, extraction, and graft techniques -- Part 2
June 2, 2016 -- Dr. Timothy Kosinski illustrates techniques that can make crown removal, extraction, and grafting more reliable and efficient. In part two of his series, he discusses extractions and graft options.
7 tips for creating a wow patient experience
June 2, 2016 -- In her first column for, dental marketing consultant and hygienist Minal Sampat offers seven tips for creating a memorable patient experience. She writes that while all practices need new patients, your existing patients can be your most loyal sales force.
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