4 ways to respond to negative reviews
May 25, 2016 -- In the dental world, a negative review can often seem like a death sentence. While many fear the mere thought of a negative review, Bekkah Vidal of Wpromote wants you to know that, contrary to popular belief, a negative review isn't the end of the world for your practice.
Sheri's Solutions: Choice
May 24, 2016 -- It's a call from a patient you dread: "My insurance company is telling me to go to another practice." In her latest Sheri's Solutions, Dr. Sheri Doniger relates one of those calls at 8 a.m. and spells out the options for a private practice.
Proper aesthetics helps clean out the competition
May 24, 2016 -- Besides delivering excellent care, dentists have to find a way to differentiate their practice from the one down the street. This is where office design enters the picture. But concerns such as instrument sterilization flow and the need to house a multispecialty practice also should be considered before making any purchases, writes Adrian LaTrace, CEO of Boyd Industries.
Dos and don'ts for case presentation: Turn 'maybe' into 'yes'
May 23, 2016 -- Many initial case presentations now end with a soft "no" or a definite "maybe" from patients. This has more to do with money than anything else. Your success depends on getting to "yes" as often as possible, so realize that a single consult may be just the beginning of the presentation process, Dr. Roger P. Levin notes in his latest Practice Success tip.
U.S. court upholds warning labels on sodas, sugary drinks
May 23, 2016 -- A U.S. district court in California has rejected efforts to stop a San Francisco law that requires health warnings on ads for sugary drinks from taking effect. The pioneering law mandates that warnings must cover 20% of ads.
Calif. hygienists' association threatens to leave parent group
May 20, 2016 -- The largest state hygienists' group in the U.S. is threatening to leave the parent organization, the American Dental Hygienists' Association. The California Dental Hygienists' Association says a proposed charter agreement imposes significant new obligations but no new benefits.
6 tips to make your practice HIPAA-compliant
May 19, 2016 -- HIPAA privacy expert Amy Wood returns to with six tips to help your practice become HIPAA-compliant. These steps may take some time, but keeping your practice from an investigation or security breach may be time -- and money -- well spent.
Second Opinion: The importance of volunteerism on career decisions
May 19, 2016 -- Alex Pierre-Bez, a third-year dental student, writes about the impact a recent Veterans Dental Care Day had for the patients involved and for her career going forward. In this Second Opinion, she focuses on the importance that volunteering can have on patients and for practitioners.
5 quick design tips to attract new patients
May 18, 2016 -- If you walked into a surgeon's office and the reception room had threadbare couches, flickering lights, and dusty coffee tables, you likely wouldn't trust that surgeon based on your first impression of the office, writes Scheduling Institute President Jay Geier. He offers five quick tips to ensure your office makes a good first impression.
Blind Spots: After practice purchase, now what? Part 1
May 18, 2016 -- You've taken the huge step of purchasing a practice. Now that you've got your hands on the reins, what do you do next? In the first of a three-part series, practice management consultant Jan Keller offers a four-point checklist of what needs to happen first.
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