What do you tell your patients about mouthwash? January 18, 2017 -- Dr. Alvin Danenberg's patients often ask him about mouthwash and mouthrinses. They want to know if mouthwash kills bacteria. But then they ask if bacteria can cause gum disease and how can they get or keep healthy gums. This is an opportunity to have an in-depth conversation about your patient's health.
What one bad apple might be costing you January 18, 2017 -- Two missed calls a month doesn't sound like much, does it? But as Scheduling Institute President Jay Geier writes, what you are missing can hurt your practice. In his latest column, he looks at how much just one unmotivated staff member may be costing your practice and what you can do.
CDHCs and the evolving dental team January 17, 2017 -- The dental team is changing. It seems everyone is trying to find a solution to increase access to oral healthcare for millions of Americans. For the past 10 years, the ADA's answer has not been midlevel providers but rather community dental health coordinators (CDHCs).
The 3 benefits your employees want more than a raise January 17, 2017 -- Salary is important when it comes to attracting and keeping team members to your practice. However, as practice management consultant Sally McKenzie writes, the three core benefits you offer might be just as important to them.
Do's and don'ts for increasing production: Bounce back from treatment rejection January 16, 2017 -- When patients reject treatment you propose, it may not really signal the end of the discussion. It's hard to know what they're thinking, but there may be a money issue or other barriers. Your best course of action is clear: Remind them periodically of the treatment option you presented -- and its benefits, notes Dr. Roger P. Levin in his latest Practice Success tip.
Your new year: How to make a strong start with patient reactivation January 12, 2017 -- A full schedule is vital to the health of your practice; however, most practice owners vastly underestimate how much you have to work to keep the schedule full, writes Kevin Tighe of Cambridge Dental Consultants. He offers a comprehensive overview of how to enact a patient reactivation program.
ADA brief: Dentist earnings stable, but unused capacity still high January 12, 2017 -- Earnings for general dentists in the U.S. remained stable in 2015, but they appear unlikely to return to prerecession growth levels, according to a new research brief by the ADA's Health Policy Institute. In addition, general dentists reported being busier in 2015, but there is still significant unused capacity in the dental care system, the authors noted.