Is there a silver lining for Medicaid dentistry under Trump? March 22, 2017 -- With efforts underway to repeal and replace the Patient Protection and Affordable Care Act alongside proposed changes to Medicaid funding, many in the dental industry are in a state of flux. As Andrew Oreffice, a senior vice president at Benevis Practice Services writes, dental leaders are bracing for potentially sweeping changes to the Medicaid program, but maybe there is hope for positive change.
10 tips for communicating with your customers March 21, 2017 -- All practices want their patients to come back and also tell all of their friends about the practice, writes Lisa Knowles, DDS. But the kind of customer service that brings your patients back doesn't just happen. In her latest column, she offers 10 tips to help improve your practice's relationships with your patients.
Do's and don'ts for the office manager: Be inclusive March 20, 2017 -- As the office manager, you need to build a cohesive team. You can't let petty rivalries and grievances split staff members into factions. You have to set the example by not playing favorites and going out of your way to include everyone in practice activities, writes Dr. Roger P. Levin.
The selfless by-product of success March 15, 2017 -- For the past three years, Scheduling Institute President Jay Geier has challenged his highest-level clients to increase the reach of their giving through mission trips abroad. Why? Because they come back from these trips completely changed. In his latest column, he writes about how you can make a difference in the lives of others.
Young dentists driving DSO expansion March 14, 2017 -- About 7% of dentists in the U.S. are affiliated with a dental service/support organization (DSO), according to new data from the ADA's Health Policy Institute. However, that percentage almost doubles for younger dentists under the age of 35.
Regular coding changes add pain in dental practice March 14, 2017 -- Claims and coding are of the utmost importance to practices, writes Lindy Benton of Vyne. Money powers every business, fuels growth, and affects our ability to serve prospective clients, whether they be patients or software customers. One thing is true for businesses large and small -- without a well-managed revenue cycle -- success, although possible, will be fleeting at best.