Dos and don'ts for collections: Control collections April 27, 2015 -- If your practice doesn't collect 99% of fees owed, any gains in production will be compromised. The key to meeting this target is a step-by-step collections system that keeps patient accounts up-to-date.
5 reasons emergency patients never come back April 27, 2015 -- How does your practice react when you receive a call from an emergency patient? Practice management expert Sally McKenzie suggests seeing this as an opportunity for growth. She offers five tips to help you reap the benefits these patients can bring, from a larger patient base to increased production and a more robust bottom line.
What dentists can learn from top CEOs about strategic planning April 23, 2015 -- In his book, What Dentists Can Learn from Top CEOs, Dr. Roger P. Levin describes a wide range of effective techniques used by corporate leaders and explains how these approaches can be applied successfully in dental practices. This is an excerpt from the chapter entitled "CEOs Make Strategic Plans."
Don't ever say these things to your team members April 22, 2015 -- Has a phrase ever slipped out and you immediately wish you hadn't said it? In their latest column, the Madow Brothers offer some practical advice to help avoid this situation with your staff, while focusing on what you can do to build a healthy work atmosphere.
The Naked Dentist visits Dr. Delaware April 22, 2015 -- In his latest Naked Dentist column, Curtis Marshall asks, "What is your preferred lifestyle?" Working fewer days or less stress perhaps? By unveiling his formula for true patient acceptance, Marshall helps a Delaware dentist see the naked truth about his practice.
Dos and don'ts for social media: Join the online conversation April 20, 2015 -- Studies have shown that 75% of consumers rely on social media to make purchasing decisions, and 57% of all U.S. adults use Facebook, with 64% of users visiting the site daily. Similarly popular, Twitter accounts for 82% of all social media leads for small businesses. If you decide to use social media, commit to doing it well, Dr. Roger P. Levin notes in his latest Practice Success tip.
How well-trained is your front desk to handle a new patient call? April 20, 2015 -- In his first column for DrBicuspid.com, practice management consultant Stuart Briefer asks if you are getting enough data from new patients who call your practice. He advocates a well-designed call sheet to help your staff obtain the necessary information.
Best practices accounting needed for dental industry April 17, 2015 -- With total annual revenue of $125 billion in 2014, U.S. dental practices are on a revenue level with AT&T, Hewlett-Packard, and other similar companies. But for all this revenue, too often best accounting practices are missing. Consultant Thomas Climo, PhD, writes that better financial reporting ultimately leads to better practice valuation when it comes time to sell your practice.