The importance of long-term thinking for your practice
August 31, 2016 -- You hear a lot about long-term practice planning, but between providing excellent patient care and managing your day-to-day practice, it seems like something that keeps getting pushed back. The Scheduling Institute's Jay Geier has some ideas about how to plan for your practice's future.
HIPAA compliance: Part 2 -- 3 things you can do today
August 31, 2016 -- HIPAA compliance is only getting more complicated, but there are practical steps you can take. In the second of a two-part series, Jeff Broudy, CEO of a HIPAA-compliance firm, offers three steps you can take today to help limit your HIPAA-compliance risks.
Dos and don'ts for patient management: Turn a no-show into a teachable moment
August 29, 2016 -- Few things upset dentists more than when patients fail to show up for their appointments. No-shows create gaps in your schedule that are impossible to fill, costing you production, revenue, and income. In his latest Practice Success tip, Dr. Roger P. Levin explains how you can turn a no-show into a teachable moment for patients.
Get smart with your staff: Part 1
August 29, 2016 -- Many dental practices seem busy, but over the years Kevin Tighe of Cambridge Dental Consultants has found that these practices are underproducing by as much as 40% based on their production capacity. In the first of a two-part series, he writes that the keys to increasing performance are your staff and your skills in leading and managing them.
How to respond to 'But you said I should floss'
August 25, 2016 -- With the release of the Associated Press article on the lack of evidence of flossing's effectiveness, patients might be questioning the education you and your staff provide and, in some cases, the providers themselves. But, as stress management expert Jen Butler writes, you can manage conversations in which you educate patients in one direction when research sends them in the other.
HIPAA compliance: Part 1 -- 5 important requirements
August 24, 2016 -- Does your practice have an information technology managed service agreement? If so, does it cover your practice's HIPAA compliance? In the first of a two-part series, Jeff Broudy, CEO of a HIPAA-compliance firm, discusses five HIPAA requirements that are not often covered by your agreement.
Blind Spots: Are you protected from a data catastrophe?
August 24, 2016 -- You've heard the horror stories before: A backup system goes wrong, and a business loses most, if not all, of its customer data. But, as practice management consultant Jan Keller writes, what would happen if that were your practice? How confident are you that you can retrieve your patient data from yesterday, a week ago, or even a year ago should disaster strike?
Dentistry needs to open wide
August 23, 2016 -- In his first column for, nutritional periodontist Dr. Alvin Danenberg wonders why some basic questions, such as why prescription medications are used for many oral diseases, aren't being asked and encourages dentists to open their minds to new research.
3 questions to ask before hiring an associate
August 22, 2016 -- To you, it's clear that it's time to hire an associate. You can't keep up with your schedule, and you're constantly stressed out. But, as practice management consultant Sally McKenzie writes, ask yourself three questions first to make sure you really do need an associate.
Dos and don'ts for team leadership: Lead by example
August 22, 2016 -- You probably have greater influence on how your staff members behave than you think. They watch you constantly, taking cues, reading your moods, and seeing how you interact with patients and team members. You're like a walking, talking instruction manual for your team. This gives you great power, but you can harness it only by understanding your impact, according to Dr. Roger P. Levin.