Sheri's Solutions: 'Do you have a minute?'
April 15, 2014 -- Has this happened to you? On a recent flight, a flight attendant found out that Dr. Sheri Doniger is a dentist and said to her, "I hate to do this to you, but I have a question." In her latest Sheri's Solutions, Dr. Doniger wonders, if patients have a concern after a dental procedure, why they wouldn't call their dentist? And it's OK to ask a "strange" dentist?
Dos and don'ts for practice finance: Coping with dental insurance
April 14, 2014 -- Dental insurance is a complex issue for many practices. It can require a great deal of administrative time, and team members may find it challenging to provide proper information and customer service to patients. But practices that assist patients with insurance issues will be viewed very favorably -- something that's essential for patient retention, according to Dr. Roger Levin.
Photos are not a replacement for a custom shade
April 10, 2014 -- One technological advancement that has brought the clinician and technologist closer together is digital photography. However, even with all the advantages of this technology, variables still remain. Certified dental technician Mike Dominguez looks at how to maximize the quality of your digital images to obtain the best custom shade.
Praise for prosecutors: Ind. attorney general sets high standard
April 9, 2014 -- In this Second Opinion, Dr. Michael W. Davis analyzes the impact of the recent charges filed by the Indiana attorney general against principles and employees of a dental practice. Dr. Davis hopes this criminal case sets a template for future investigations and prosecutions of dental Medicaid fraud nationally.
Sheri's Solutions: The $59 initial event
April 8, 2014 -- In her latest Sheri's Solutions, Dr. Sheri Doniger spells out her practice's strategy for patients seeking the best deal versus the best dentistry. For her, it starts with communicating with patients and showing them that their time is just as important to us as our time is to them.
Dos and don'ts for increasing production: Don't neglect cosmetic services
April 7, 2014 -- Some dentists have been tempted to de-emphasize cosmetic dentistry in the belief that few people want it in a difficult economy. The truth is that many people place a high priority on an attractive smile and will pursue cosmetic dentistry if the practice promotes it, according to Dr. Roger Levin.
The solo practitioner and the 2 business models of dentistry
April 2, 2014 -- In his latest column, consultant Thomas Climo, PhD, examines two business models of dentistry. If you're a dentist who has up to three dental practices, consider remaining a solo practitioner, as economies and centralization of management would be too costly, he writes. But, with four practices, costs are effectively spread and begin to translate into bottom-line results.
Sheri's Solutions: 'Hey, Doc, I need to see you'
April 1, 2014 -- Some dentists look at "casual" patients as an issue to be solved. But Dr. Sheri Doniger finds these patients a part of the fabric of a dental practice. She sees these patients as loyal and uncomplaining, even if they do present with major (in our minds) dental issues from time to time.
Products in the office: To sell or not to sell?
March 31, 2014 -- Are your patients going to use products such as electric toothbrushes and oral irrigators? In her latest column, Carrie Ibbetson, RDH, offers seven upsides and a few downsides to selling products in your office. She details the advantages to patients and also emphasizes how product knowledge can help you put your patients first.