Dos and don'ts for patient service: Become the trusted home care resource
May 30, 2016 -- Your established patients already rely on you as their oral healthcare expert. So it makes perfect sense for your practice to offer recommended oral care products for patients to use at home. Think of this not as a way to generate more revenue but as a professional service available only to your patients and their families, Dr. Roger P. Levin notes in his latest Practice Success tip.
5 tips to create a successful family-run practice
May 25, 2016 -- If you own a family-run dental practice, you know how challenging it can be. It's not uncommon for emotions and family dynamics to take over, writes practice management consultant Sally McKenzie. No matter how much you love your family, this complex business arrangement can turn into a nightmare if you don't handle it right from the beginning.
4 ways to respond to negative reviews
May 25, 2016 -- In the dental world, a negative review can often seem like a death sentence. While many fear the mere thought of a negative review, Bekkah Vidal of Wpromote wants you to know that, contrary to popular belief, a negative review isn't the end of the world for your practice.
Sheri's Solutions: Choice
May 24, 2016 -- It's a call from a patient you dread: "My insurance company is telling me to go to another practice." In her latest Sheri's Solutions, Dr. Sheri Doniger relates one of those calls at 8 a.m. and spells out the options for a private practice.
Dos and don'ts for case presentation: Turn 'maybe' into 'yes'
May 23, 2016 -- Many initial case presentations now end with a soft "no" or a definite "maybe" from patients. This has more to do with money than anything else. Your success depends on getting to "yes" as often as possible, so realize that a single consult may be just the beginning of the presentation process, Dr. Roger P. Levin notes in his latest Practice Success tip.
Second Opinion: The importance of volunteerism on career decisions
May 19, 2016 -- Alex Pierre-Bez, a third-year dental student, writes about the impact a recent Veterans Dental Care Day had for the patients involved and for her career going forward. In this Second Opinion, she focuses on the importance that volunteering can have on patients and for practitioners.
5 quick design tips to attract new patients
May 18, 2016 -- If you walked into a surgeon's office and the reception room had threadbare couches, flickering lights, and dusty coffee tables, you likely wouldn't trust that surgeon based on your first impression of the office, writes Scheduling Institute President Jay Geier. He offers five quick tips to ensure your office makes a good first impression.
Blind Spots: After practice purchase, now what? Part 1
May 18, 2016 -- You've taken the huge step of purchasing a practice. Now that you've got your hands on the reins, what do you do next? In the first of a three-part series, practice management consultant Jan Keller offers a four-point checklist of what needs to happen first.
3 practice and retirement strategies to consider
May 17, 2016 -- So, you've been thinking about retirement and reflecting on all you've done to build a fantastic practice. Is it time to bring in an associate? Perhaps sell the practice to a competitor or a corporate chain? Maybe even consider bringing your practice to a graceful end? These options all require much to consider, writes Corinne Jameson-Kuehl, RDH.
Dos and don'ts for practice leadership: Involve experts in major decisions
May 16, 2016 -- If you own your practice, you are responsible for the big decisions that will shape its future. But that doesn't mean you need to become an expert in all the business-related areas that will have a bearing on your success, according to Dr.&Roger P. Levin. Turn to other professionals for their expertise by the same token that they would turn to you for dental care.