Dos and don'ts for collections: Control collections
April 27, 2015 -- If your practice doesn't collect 99% of fees owed, any gains in production will be compromised. The key to meeting this target is a step-by-step collections system that keeps patient accounts up-to-date.
Second Opinion: Questions we should be asking insurance companies -- Part 2
April 27, 2015 -- In the first part of this Second Opinion, Dr. Jason P. Hirsch addressed the confusion surrounding the Patient Protection and Affordable Care Act and dentistry. In the conclusion, he urges practitioners and insurance companies alike to put patients first.
5 reasons emergency patients never come back
April 27, 2015 -- How does your practice react when you receive a call from an emergency patient? Practice management expert Sally McKenzie suggests seeing this as an opportunity for growth. She offers five tips to help you reap the benefits these patients can bring, from a larger patient base to increased production and a more robust bottom line.
What dentists can learn from top CEOs about strategic planning
April 23, 2015 -- In his book, What Dentists Can Learn from Top CEOs, Dr. Roger P. Levin describes a wide range of effective techniques used by corporate leaders and explains how these approaches can be applied successfully in dental practices. This is an excerpt from the chapter entitled "CEOs Make Strategic Plans."
Don't ever say these things to your team members
April 22, 2015 -- Has a phrase ever slipped out and you immediately wish you hadn't said it? In their latest column, the Madow Brothers offer some practical advice to help avoid this situation with your staff, while focusing on what you can do to build a healthy work atmosphere.
The Naked Dentist visits Dr. Delaware
April 22, 2015 -- In his latest Naked Dentist column, Curtis Marshall asks, "What is your preferred lifestyle?" Working fewer days or less stress perhaps? By unveiling his formula for true patient acceptance, Marshall helps a Delaware dentist see the naked truth about his practice.
Dos and don'ts for social media: Join the online conversation
April 20, 2015 -- Studies have shown that 75% of consumers rely on social media to make purchasing decisions, and 57% of all U.S. adults use Facebook, with 64% of users visiting the site daily. Similarly popular, Twitter accounts for 82% of all social media leads for small businesses. If you decide to use social media, commit to doing it well, Dr. Roger P. Levin notes in his latest Practice Success tip.
How well-trained is your front desk to handle a new patient call?
April 20, 2015 -- In his first column for DrBicuspid.com, practice management consultant Stuart Briefer asks if you are getting enough data from new patients who call your practice. He advocates a well-designed call sheet to help your staff obtain the necessary information.
Second Opinion: Questions we should be asking insurance companies -- Part 1
April 20, 2015 -- Dr. Jason P. Hirsch responds to a recent interview with an insurance company executive in this Second Opinion. He addresses the confusion surrounding the Affordable Care Act and asks if patients are being best served by insurers.
Best practices accounting needed for dental industry
April 17, 2015 -- With total annual revenue of $125 billion in 2014, U.S. dental practices are on a revenue level with AT&T, Hewlett-Packard, and other similar companies. But for all this revenue, too often best accounting practices are missing. Consultant Thomas Climo, PhD, writes that better financial reporting ultimately leads to better practice valuation when it comes time to sell your practice.