Blind Spots: How to easily lose long-time patients
November 16, 2017 -- A friend of practice management consultant Jan Keller called her and said that the team members at her general dentist's practice admitted that they did not know how to check emails that come through the practice's website. Keller writes that if this is happening at your practice, you could be losing both patients and practice revenue.  Discuss
Do's and don'ts for a strong finish: Keep focused
November 13, 2017 -- As we approach the end of the year, the distractions multiply. The holidays will soon be here and that means family gatherings, preparations, shopping, travel, etc. Without strong leadership, your practice could limp to the finish line. Use morning meetings and encouragement throughout the day to build momentum, so your practice can finish the year strong, advises Dr. Roger P. Levin.  Discuss
3 times to ask for a referral
November 8, 2017 -- To attract new patients to your practice, referrals are still the most cost-effective way to obtain these patients, according to Scheduling Institute President Jay Geier. He outlines a strategy that everyone in your office can follow to help your referral numbers grow.  Discuss
Not the person I remembered
November 8, 2017 -- Two old friends, a physician and a dentist, sat down for lunch recently to compare notes. As lunch progressed, Dr. Alvin Danenberg began to realize that he and his friend had taken very different paths when it came to health, lifestyle, and preventing chronic degenerative disease. In his latest column, he asks if you are willing to strive to thrive.  Discuss
4 ways to become a better practice CEO
November 6, 2017 -- Do you consider yourself the CEO of your practice? While most dentists do not think of themselves that way, practice management consultant Sally McKenzie details four areas in which embracing the CEO role will benefit your practice.  Discuss
Do's and don'ts for strategic planning: Step back and focus on the big picture
November 6, 2017 -- With a new year just around the corner, it's a good time to review what your practice accomplished in 2017, according to Dr. Roger P. Levin. What performance goals did your office meet or exceed? And in what areas did you fall short? With that information in hand, you can begin working on your strategic plan for 2018.  Discuss
Data Trends: Active patients per practice on upward trend
October 31, 2017 -- How is your practice doing when it comes to the number of active patients on your books? If your practice is anything like the U.S. average, your numbers are on the rise. Alitta Boechler of Sikka Software finds that data show a promising trend for U.S. practices.  Discuss
A healthy mouth for overall wellness
October 26, 2017 -- October is National Dental Hygiene Month, and dental providers, patients, and health plans continue to engage in a conversation on best practices for oral health. But what Scott Towers, Anthem's president for dental, finds is being missed by your patients and the larger healthcare field is that oral health has much larger implications on a person's overall health.  Discuss
Anticoagulants: To bleed or not to bleed?
October 18, 2017 -- The debate over the use of anticoagulants before and after dental procedures has raged for many years now, with strong arguments on both sides of the issue. The addition of several new anticoagulants in recent years has only added some confusion. Pharmacist Tom Viola helps you focus on what options are best for your patients.  Discuss
Finding the real causes of our patient's problems
October 11, 2017 -- If your patient told you he or she had heartburn and took an antacid to treat it, that would be easy, wouldn't it? Most of the time, the heartburn might go away in an hour. Problem solved. But as periodontist Dr. Alvin Danenberg writes, while sometimes it is easy to make an immediate problem better, determining the real cause can be more difficult.  Discuss