What is your relationship with power and control?
June 5, 2017 -- Dr. Lisa Knowles wanted to know more about her team and how they could work together better. So her office took a personality test. The results reminded her that we all have power and control issues. But the real issue, she writes, is when you try to lead your team without knowing their personalities -- or your own.  Discuss
3 problems with self-help for your practice
May 31, 2017 -- When dentists are struggling, they may find it difficult to admit they need help, writes Sally McKenzie. Instead of seeking outside advice from an industry expert, they tell themselves they can fix their practice problems on their own. She details three reasons why these good intentions often do not turn into practice advances.  Discuss
Does gum disease cause cardiovascular disease?
May 24, 2017 -- Does gum disease cause cardiovascular disease? This is a critical question. It needs to be answered, if possible. Dr. Alvin Danenberg looks at three peer-reviewed medical studies and offers his clinical perspective on this crucial issue for your patients' health.  Discuss
One surprising thing effective leaders do well
May 24, 2017 -- What does being a leader mean to you? You may think it means always being at the front of the line. But in real life, every great leader begins as an excellent follower, writes Scheduling Institute President Jay Geier. Embracing the role of follower to someone who can challenge you to reach your full potential is the first step toward becoming a great leader.  Discuss
Do's and don'ts for the scheduling coordinator: Reactivate inactive patients
May 15, 2017 -- Many patients slip through the proverbial cracks. They cancel. They postpone. They fail to show. And then they don't reschedule. The practice gets busy and forgets about these patients, and, suddenly, they have become inactive. In his latest Practice Success tip, Dr. Roger P. Levin shares his tips for reactivating these patients.  Discuss
What's the best dental insurance?
May 10, 2017 -- What's the best dental insurance? As Dr. Alvin Danenberg writes, it's not the dental rider on your employer's health plan. It's not the government-assisted program better known as a freebie. It's not some self-pay contraption. It's none of those obvious things. Read on to find out what it is.  Discuss
6 reasons why you should offer incentives to your team
May 10, 2017 -- Incentives are powerful, according to Scheduling Institute President Jay Geier. He offers incentives to his team at the Scheduling Institute and advises his clients to do the same. When administered appropriately, incentives motivate people to expand their current capacity and do more for their jobs, he writes.  Discuss
Do's and don'ts for the office manager: Get ready for summer
May 8, 2017 -- For many practices, summer is the busiest time of the year. Take some time to review the patient schedule for the next three months. Check employees' vacation schedules to make sure you have adequate coverage. In his latest Practice Success tip, Dr. Roger P. Levin offers these and other tips for getting your practice ready for summer.  Discuss
Do's and don'ts for team building: Make it about something bigger
May 1, 2017 -- Most people want to believe their job is more than just a paycheck. Fortunately, this is a little easier to do in dentistry than in other professions. After all, dentistry improves people's quality of life. As the practice owner, you need to appeal to that sense of higher calling in your team by emphasizing the power of dentistry to change people's lives, according to Dr.&Roger P. Levin.  Discuss
Do dentists need to doctor up on the oral-systemic link?
April 27, 2017 -- Michael Ventriello, owner of Ventriello Communications and an experienced voice in dental public relations, examines the need for more communication and collaboration around periodontal disease. Dentists and hygienists need to have difficult conversations with their patients and also work to bridge the dentist-physician communication gap, he writes.  Discuss