Dos and don'ts for marketing: Track and upgrade the mix of marketing strategies
February 8, 2016 -- A truly effective marketing program will consist of more than a dozen ongoing strategies. For this to work, however, you have to know how each strategy is doing and be prepared to change the lineup at the first sign of trouble, according to Dr. Roger P. Levin.
Keeping your inventory under control
February 8, 2016 -- While it might seem basic, managing your inventory is an integral part of an efficient dental practice. But, as practice management consultant Teresa Duncan writes, inventory management is often not addressed until it becomes a drain on your cash flow and your bottom line. She offers some tips to keep your inventory issues under control.
The Naked Dentist: Small wins add up
February 5, 2016 -- How do elite athletes, such as swimmer Michael Phelps, tip the odds in their favor and become the world's best? More relevantly, how can you duplicate this success in your dental office? As Dental Intel Vice President Curtis Marshall writes, success happens when small wins accumulate.
4 ways to improve your team's performance
February 3, 2016 -- If you want your team members to succeed, they have to know what's expected of them. They need to strive to achieve individual and practice goals and know they're part of an overall effort to help build a thriving, profitable practice. As practice management consultant Sally McKenzie writes, this process is too often ignored.
Specialist referrals take time and commitment
February 2, 2016 -- As you start prepping a tooth for a crown, it fractures at the gumline. This has probably happened to you or someone you know. As Corinne Jameson-Kuehl, RDH, writes, this is one of many examples where a successful relationship with a specialist makes everyone's practice better.
Dos and don'ts for practice leadership: The power of shared decision-making
February 1, 2016 -- As the practice owner, you have ultimate responsibility for decisions about how to run the business. But that doesn't mean you -- and you alone -- must make all the decisions. In fact, involving your team in the process is a much better approach, Dr. Roger P. Levin writes in his latest Practice Success tip.
Sheri's Solutions: Hard to hear
February 1, 2016 -- In her latest Sheri's Solutions, Dr. Sheri Doniger relates a patient's referral experience from her office. As she notes, this is one of those times when, if someone is happy, they will tell three people, but if they are unhappy, they will tell 10.
The most overlooked component of team training
January 27, 2016 -- There's no question of the impact and importance of solid training on job performance and success, regardless of your profession. However, as Scheduling Institute President Jay Geier writes, the most significant factor for the success of team training is you.
Dos and don'ts for patient retention: Inspire loyalty with great customer service
January 25, 2016 -- Nobody wants to visit the dentist. You and your team have to always keep that in mind. Anything and everything your practice can do to exceed expectations will keep patients coming back for their hygiene appointments and other dental care, according to Dr. Roger P. Levin.
Cross-training not working? Here's why
January 25, 2016 -- When one of your staff members is out sick or on vacation, how does your office respond? Do your team members have the training needed for when they are asked to fill in? As practice management consultant Sally McKenzie writes, if your team is properly trained, it will save you time, money, and frustration down the road.