What do you tell your patients about mouthwash? January 18, 2017 -- Dr. Alvin Danenberg's patients often ask him about mouthwash and mouthrinses. They want to know if mouthwash kills bacteria. But then they ask if bacteria can cause gum disease and how can they get or keep healthy gums. This is an opportunity to have an in-depth conversation about your patient's health.
What one bad apple might be costing you January 18, 2017 -- Two missed calls a month doesn't sound like much, does it? But as Scheduling Institute President Jay Geier writes, what you are missing can hurt your practice. In his latest column, he looks at how much just one unmotivated staff member may be costing your practice and what you can do.
The 3 benefits your employees want more than a raise January 17, 2017 -- Salary is important when it comes to attracting and keeping team members to your practice. However, as practice management consultant Sally McKenzie writes, the three core benefits you offer might be just as important to them.
Your new year: How to make a strong start with patient reactivation January 12, 2017 -- A full schedule is vital to the health of your practice; however, most practice owners vastly underestimate how much you have to work to keep the schedule full, writes Kevin Tighe of Cambridge Dental Consultants. He offers a comprehensive overview of how to enact a patient reactivation program.
How an incarcerated patient changed my mind on sugar January 10, 2017 -- Dr. Lisa Knowles took a three-week vacation -- from sugar, grains, and dairy. This cleanse and a recent interaction with an incarcerated teenager with a beautiful smile has her reconsidering how she communicates with her patients and their parents about oral healthcare.
Do's and don'ts for patient communication: Highlight practice technology January 9, 2017 -- Dental patients may quickly become bored and confused if you go on and on about your incredible new technological wonder you've invested in. But that doesn't mean the subject is forbidden. You just have to translate it into a "lite" version focused on how it benefits the patient, notes Dr. Roger P. Levin.
5 tips for dental blogging your way to new patients January 6, 2017 -- Looking for a way to keep your patients engaged and also reach potential new patients? Bekkah Vidal of Wpromote suggests adding a blog to help add new information to your website. She offers five tips to help you get started and keep blogging.
Sheri's Solutions: 5 resolutions for 2017 January 6, 2017 -- What are you looking forward to for 2017? With the holidays past us, we're now into a new year, and we reflect on resolutions for the upcoming year. In her latest Sheri's Solutions column, Dr. Sheri Doniger shares her practice goals and resolutions for the new year.
Coding narratives: No need for frustration January 5, 2017 -- When you or your team submits a claim, you want it to be paid the first time. But many practices stumble at creating effective narratives to accompany the claim. Practice management consultant Teresa Duncan has some tested ideas to help your team write better narratives.
Let's stop with the labels and get to the causes of dental disease January 4, 2017 -- Dental disease is a label, writes periodontist Dr. Alvin Danenberg. Just as cardiovascular disease and other diseases are a label. However, the label says nothing about what really has caused this specific disease. Let's stop with the labels and get to the causes.