Anticoagulants: To bleed or not to bleed?
October 18, 2017 -- The debate over the use of anticoagulants before and after dental procedures has raged for many years now, with strong arguments on both sides of the issue. The addition of several new anticoagulants in recent years has only added some confusion. Pharmacist Tom Viola helps you focus on what options are best for your patients.  Discuss
Finding the real causes of our patient's problems
October 11, 2017 -- If your patient told you he or she had heartburn and took an antacid to treat it, that would be easy, wouldn't it? Most of the time, the heartburn might go away in an hour. Problem solved. But as periodontist Dr. Alvin Danenberg writes, while sometimes it is easy to make an immediate problem better, determining the real cause can be more difficult.  Discuss
6 ways to get your practice into a New York state of mind
October 11, 2017 -- If you could pick one word to describe New York City residents, what would you choose? Scheduling Institute President Jay Geier chooses the word "intentional," as in they move quickly and efficiently. He offers six tips to bring this energy and efficiency to your practice.  Discuss
3 reasons you should only discuss essential treatment first
October 2, 2017 -- How often have you finished an exam on a new patient, presented a comprehensive treatment program, and then never saw that patient again. Practice management consultant Sally McKenzie suggests that the issue might be that your new patient is overwhelmed and does not trust you yet. She recommends starting with essential treatment and going from there.  Discuss
Case report: 71-year-old patient with bleeding gums
September 27, 2017 -- Periodontist Dr. Alvin Danenberg was asked to evaluate a 71-year-old patient with bleeding gums who had not responded to a daily hygiene regimen. The patient walked out after the first visit with Dr. Danenberg but returned months later when prescription medicines did not improve his gums. How this patient's health was improved illustrates that sometimes solutions occur away from the office.  Discuss
Do's and don'ts for office security: How secure is your practice?
September 25, 2017 -- Fall is a good time to perform a safety inspection for your office. If you've been in the same location for a while, you might believe that there's no need for such a check. But things are always changing inside and outside your office. You want to make sure your facility is in the best shape for patients, staff, visitors, and yourself, advises Dr. Roger P. Levin in his latest Practice Success tip.  Discuss
Success is a team effort: Part 2 -- Don't neglect the business
September 19, 2017 -- In the first part of this series, Lindy Benton and Lynne Leggett, the founder and CEO of Victory Dental Management, discussed patient engagement and building a practice team. In part 2, they address other prevalent issues practice leaders face, including the human resources aspect of a practice and managing the revenue cycle.  Discuss
'But I brush'
September 18, 2017 -- How many times have you had a patient tell you how often they brush and floss after you've had to deliver the news that they have several cavities. Dr. Lisa Knowles faces that scenario more frequently than she would like, and she explores why patients aren't getting the message and what dentists can do.  Discuss
Do's and don'ts for overhead control: It's time for a fall cleaning
September 18, 2017 -- Practices should do a "head-to-toe" cleaning twice a year, recommends Dr. Roger P. Levin. That's the only way you can stay on top of all the stuff you manage to collect every six months. It's amazing (and sometimes costly) what can accumulate in closets and storage areas in half a year.  Discuss
The 5 worst actions your treatment coordinator can take
September 15, 2017 -- Treatment presentation is difficult at the best of times. Talking to a patient about money for a treatment that person isn't excited about requires a set of unique skills. Practice management consultant Jen Butler outlines the five worst actions your treatment coordinator can do in this situation. She also shares the best thing to say to your patient.  Discuss