Practice Management Sponsored by Dentrix by Henry Schein One
The importance of postpandemic patient communication
June 26, 2020 -- With dental practices back open, there are plenty of chances for face-to-face interaction with patients, both those who are excited about being back and those who are nervous about returning. Dr. James Anderson offers his advice on how to deal with both groups.  Discuss
Dental HR expert: Can dental business owners be held liable if an employee contracts COVID-19?
June 25, 2020 -- If a dental team member contracts COVID-19 in the dental practice, could the employer and/or business owner be held liable? It's a hot topic right now and one that has dentists and team members talking, so we asked dental human resources expert Tim Twigg for his thoughts and advice.  Discuss
Anthem members can ask Alexa for dental plan help
June 25, 2020 -- Dental and medical plan members of Anthem Blue Cross/Blue Shield can now ask Alexa for help in ordering prescription refills and scheduling appointments through a new Anthem Skill.
3 tips to help you establish performance measurements in your practice
June 24, 2020 -- The second half of the calendar year is drawing closer, and Sally McKenzie believes that if you don't have a performance measurement system in place, now is the time to change that. She offers three tips to help you get started.  Discuss
The concept of the quarterly practice appraisal that every dentist should know
June 23, 2020 -- As small business owners, it may be a good idea (and perfect timing) to think about a concept that is sensible and adhered to by corporations but rarely, if ever, considered by dental practice owners. Dr. Anthony Stefanou shares his thoughts on the importance of a quarterly practice appraisal.  Discuss
Method Procurement cloud-based software now available
June 23, 2020 -- Method Procurement has introduced a cloud-based spending management software platform for dentists.
How to create the 'frictionless dental practice'
June 22, 2020 -- Alex Nottingham believes that one of your practice's goals should be to eliminate systemic issues that interfere with a smooth and polished patient journey. In this article, he gives some recommendations on how to remove friction from your practice.  Discuss
Do's and don'ts for answering patient questions
June 22, 2020 -- There is a lot of helpful information out there about COVID-19, but there is also a lot of bad information. Patients will be calling your office with questions, and it's OK to admit when you don't know something, says Dr. Roger P. Levin in his latest Practice Success tip.  Discuss
Dental HR expert Tim Twigg: Can dentists limit team member activity outside the practice during a pandemic?
June 19, 2020 -- Dentists and team members are trying to keep their practices free of COVID-19. But what happens when an individual does something outside the office to contract the virus? You asked us this question, and we asked dental human resources expert Tim Twigg for his thoughts and advice.  Discuss
Using Eaglesoft to determine the true number of your practice's 'active patients'
June 19, 2020 -- Ann-Marie DePalma answers a question from a reader about finding the true number of active patients in practice management software (Eaglesoft) and discusses what the term "active patients" really means.  Discuss
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