MMG Fusion debuts new virtual assistant tools

By DrBicuspid Staff

February 18, 2020 -- MMG Fusion has released its new Unified Communications and Task Manager tools as part of its virtual office assistant services for dental practices.

Its Unified Communications tool, which replaces a hardware phone system with a Voice over Internet Protocol (VoIP) system, gives dental practices the ability to collaborate and connect both externally with patients and internally with staff, according to the company. it uses artificial intelligence (AI) to capture patient data directly from the web chat feature and load it into the patient's record. The patient record is then presented anytime the patient is being communicated with.

The Task Manager also uses AI and acts as a virtual office assistant that prioritizes, streamlines, and disseminates daily tasks to staff members using the Unified Communications system.

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