Focus on something positive. A study found that people have four negative thoughts to every one positive thought. If you can begin to crowd out your negative thoughts and focus on the positive ones, your attitude, demeanor, and even health will get better and better.
Don't forget to check your body language throughout the day. With all the new personal protective equipment (PPE), it is harder than ever for patients to read body language. Be sure to smile underneath your mask, make eye contact, and lean forward when talking to patients to create a positive, energized environment.
Dr. Roger P. Levin is the CEO of Levin Group, a leading dental management consulting firm, and one of the most sought-after speakers in dentistry. Levin has authored 65 books and more than 4,000 articles on dental practice management and marketing. You can sign up for the Levin Group Tip of the Day.
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