Patient longevity is one of the factors that separates the top 10% highest performing dental practices from the rest, noted Dr. Roger P. Levin in the latest episode of Dental Practice Made Simple. Scheduling overdue patients is key to patient longevity.
"Patients stay longer, which means the patient base gets bigger, which raises overall practice production," he said.
One clever way to get patients back in for the hygiene appointment is to have hygienists call their overdue patients. This simple act can result in patients being two to three times more likely to return to the chair, Levin explained.
Watch the episode below to learn more about why hygienist relationships are so important and how hygienists can help bring patients back to the practice.
Dr. Roger P. Levin is CEO of Levin Group, a leading practice management and marketing consulting firm. To contact him or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit LevinGroup.com or email email@example.com.
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