In many practices, reaching out to patients with incomplete treatment does not happen with any consistency, noted Dr. Roger P. Levin in the latest episode of Dental Practice Made Simple. Blocking out time for calls is essential to getting these patients back in the chair.
The longer it takes a practice to contact a patient, the less likely that patient is to follow through with treatment, according to Levin. He recommends scheduling reminder calls on a consistent basis by blocking time on the office manager's calendar.
"If we don't block some time to reach out to these patients who have not completed treatment, we will do it very inconsistently and chaotically, which will result in a very low-level situation in terms of increasing your practice production," Levin said.
Learn more tips on how to consistently call patients with incomplete treatment in the video below.
Dr. Roger P. Levin is CEO of Levin Group, a leading practice management and marketing consulting firm. To contact him or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit LevinGroup.com or email firstname.lastname@example.org.
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