Keep practice systems current. Look at the systems in your practice -- scheduling, collections, case presentation, customer service, etc. Are there opportunities for improvement? Will changes lead to greater efficiency, reduced costs, or increased revenues? Every member of the practice team can provide valuable feedback and suggestions to make systems work better.
Don't forget to change systems documentation. Although outdated business systems should be replaced rather than tweaked, some interim fixes will be necessary. When you alter procedures to work around a bottleneck, revise the system documentation (and operating checklist) immediately. Otherwise, team members are more likely to revert to the old procedures.
Roger P. Levin, DDS, is the founder and CEO of Levin Group, the leading dental practice consulting firm in North America. For the complete list of dates and locations where you can attend his latest seminar, visit www.levingroup.com/gpseminars.
The comments and observations expressed herein do not necessarily reflect the opinions of DrBicuspid.com, nor should they be construed as an endorsement or admonishment of any particular idea, vendor, or organization.
Copyright © 2018 DrBicuspid.com