Work with other team members for smoother "handoffs." Usually, where your work ends, someone else's begins. These "handoffs" -- when patients, tasks or procedures are transferred to other staff members -- can be major sources of inefficiency and stress in a practice. To improve them, talk with the other staff members involved. Ask what you can do to make these transitions easier for them, and explain how those team members can make them easier for you.
Don't forget to cross-train all team members on all management systems. For maximum flexibility and cooperation, everyone on the team should be familiarized with all office protocols. This will not only enable them to fill in for each other but also give them a better understanding of how they can help make the work easier for others.
Roger P. Levin, DDS, is the founder and CEO of Levin Group, the leading dental practice consulting firm in North America. For the complete list of dates and locations where you can attend his latest seminar, visit www.levingroup.com/gpseminars.
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