A practice should see a new patient within seven to 10 days of that first phone call, noted Dr. Roger P. Levin in the latest episode of Dental Practice Made Simple. That's because new patients have a 200% to 300% higher financial value than current active patients in their first 12 months.
Levin outlined three steps practices can take to facilitate scheduling new patients from the very first phone call:
- Build a relationship
- Ask questions
- Give an enthusiastic goodbye
Learn more about how to implement these new patient acquisition strategies in the video below.
Dr. Roger P. Levin is CEO of Levin Group, a leading practice management and marketing consulting firm. To contact him or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit LevinGroup.com or email firstname.lastname@example.org.
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