Practice Management
Do's and don'ts for keeping current patients
February 11, 2019 -- As the years go by, dentists often become very friendly and close with patients. While this is wonderful, it can also create a false sense of security. Remember, patients don't owe you anything and may go to another office at any time. Always employ strategies that help cater to patients, build value for your practice, and encourage patients to remain at the practice, advises Dr. Roger P. Levin.  Discuss
3 reasons you should be using scripts for patient calls
February 7, 2019 -- When patients call your practice, they're interested in learning something about your practice and in making an appointment. However, if their questions can't be answered, they may go elsewhere, writes practice management consultant Sally McKenzie. She offers three practical reasons your team should use scripts for patient calls.  Discuss
Sometimes you have to go outside the box
February 6, 2019 -- Talking with patients about the connections between oral health and overall health is a keystone of periodontist Dr. Alvin Danenberg's practice. While some patients might not agree with your recommendations, this willingness to go outside the box can help.  Discuss
New codes and fee assessments go hand in hand
February 5, 2019 -- Practice management consultant Teresa Duncan asks her clients an important question around the turn of the year: Have you re-evaluated the fees your office charges? If your office's lab and other fees have increased over the past year, then it's time to reconsider what you are charging patients.  Discuss
Wisc. tops U.S. dental health in new report
February 4, 2019 -- Which U.S. states have the most and fewest dentists per capita? Which have the best and worst overall dental health? A January 31 report from a personal finance website has the answers to those questions.  Discuss
Do's and don'ts for effectively motivating patients
February 4, 2019 -- Every interaction with patients is an opportunity to motivate them toward something. When you approach patients, keep practice objectives in mind so that you can go beyond merely providing information and exchanging pleasantries, advises Dr. Roger P. Levin. By being intentional, you can more effectively influence patients to accept treatment, show up for appointments, comply with instructions, and refer new patients.  Discuss
Bartering your dental services? Get it in writing
January 31, 2019 -- You may think that bartering services for dental treatment is in the past, but it's not, according to the risk management staff of The Dentists Insurance Company. In this Second Opinion highlighting legal issues, they remind readers that while bartering is not new, you still need to protect yourself and your practice.  Discuss
Do's and don'ts for maintaining a good work-life balance
January 28, 2019 -- One of the perks of dentistry is that it can offer practice owners enough flexibility to achieve a great work-life balance. Unfortunately, not every dentist takes advantage of this. Be sure to create a practice schedule that maximizes production and enhances your life, advises Dr. Roger P. Levin.  Discuss
The damage stress can cause in your practice
January 25, 2019 -- Mistakes and accidents happen in a dental practice -- even yours. Some of these mistakes might be simple human error, but others may be caused by stress. Practice management consultant Jen Butler details some of the consequences stress may have on a dental practice.  Discuss
CAMBRA gets an update for its 21st anniversary
January 24, 2019 -- A little more than two decades ago, John Featherstone, PhD, set out to create a one-page tool to prevent caries. The result, caries management by risk assessment (CAMBRA) has come to redefine how the newest generation of dentists think about dental decay.  Discuss
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