Practice Management
Do's and don'ts for answering patient calls: Use the phone to your advantage
December 10, 2018 -- The telephone is your practice's main connection for bringing in new patients. Your front desk coordinator must always use answering the phone as an opportunity to welcome new callers enthusiastically, build value for the practice, gather information, and schedule an appointment, advises Dr. Roger P. Levin.  Discuss
4 tips to improve collections in your practice
December 6, 2018 -- Getting patients to pay on time can be quite a challenge for any practice. And beyond the stress and hassle in collections, the lack of cash flow can affect a practice's ability to expand. In her latest column, practice management consultant Sally McKenzie offers four practical tips to improve collections and your practice's finances.  Discuss
Western Dental acquires 63 practices from Guardian insurance
December 6, 2018 -- Premier Dental Holdings, the parent company of Western Dental, has agreed to acquire the dental service organization (DSO) operations of the Guardian Life Insurance Company of America. The DSO includes 63 practices located in Alabama, California, and Texas.
Tab32 updates patient communication software
December 6, 2018 -- Software developer Tab32 has released an updated version of its HelloPatient patient communication and management software system.
Legal Cases: Disruptive patient and incomplete restorative work
December 5, 2018 -- In their latest Legal Cases column, William S. Spiegel and Dr. Marc Leffler present a case in which a patient became disruptive and had to be removed from the dental office by the police after incomplete restorative work. Read on to learn how the case was resolved and what you can do to help your practice.  Discuss
Heartland Dental adds 11 new practices
December 5, 2018 -- Heartland Dental has added 11 new practices in seven U.S. states.
JAMA: Nearly a quarter of U.S. dentists were born abroad
December 4, 2018 -- The need for healthcare professionals is expected to grow as the U.S. population ages, so researchers explored the current field of U.S. health professions, including dentistry, and how country of origin and citizen status vary among them. Almost a quarter of U.S. dentists were born in other countries, they reported in a new research letter published in the Journal of the American Medical Association.  Discuss
Do's and don'ts for debt management: Set goals for tackling debt
December 3, 2018 -- You probably didn't learn about debt management in dental school, but it's essential to your success. Mounting debt nipping at your heels will drain both your finances and your passion for dentistry. Set debt management goals early and tackle them often, advises Dr. Roger P. Levin in his latest Practice Success tip.  Discuss
3 ways to avoid stressing out in the office
November 30, 2018 -- Stress can manifest itself in many ways, writes practice management consultant Jen Butler. She analyzes some of these manifestations for dentists and hygienists and offers some possible solutions for finding ways to reduce everyone's stress levels.  Discuss
5 practical ways to increase your practice's revenue
November 29, 2018 -- If your practice's revenue has plateaued in recent years, you are likely looking for new means of increasing revenue. In his latest monthly column based on the most thought-provoking topics from the Dental Business Study Clubs, Dr. Roger P. Levin offers five practical ideas to do just that.  Discuss
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