Practice Management
Products to look for at Chicago Midwinter 2019: Part 1
February 19, 2019 -- A highlight of the upcoming 2019 Chicago Dental Society Midwinter Meeting will be the vast exhibit hall with hundreds of companies showcasing their products. Here is part one of our preview of new and recently introduced products, including CAD/CAM, hygiene, and imaging products and services.  Discuss
Practical practice management: Cash flow and billing
February 18, 2019 -- Maintaining a practice's cash flow is necessary yet often more difficult than it should be. Dayna Johnson, founder of Rae Dental Management, considers her experiences with how practices handle billing and cash flow, and offers practical tips for practices that use Dentrix.  Discuss
Do's and don'ts for answering patient questions effectively
February 18, 2019 -- When patients ask you questions, give them the answers they need. Make the effort to satisfy your patients' need for information. When you do, you send the message that you care, Dr. Roger P. Levin writes in his latest Practice Success tip.  Discuss
5 things you should know about leadership
February 14, 2019 -- Do you know what it takes to be a great leader? Having a solid understanding of leadership can help you better guide and motivate your team, Dr. Roger P. Levin notes in his latest column. He details five components of leadership to help you improve in your role as a practice leader.  Discuss
Guardian to provide $400K for dental care in 4 states
February 13, 2019 -- Guardian Life Insurance Company of America has granted $400,000 to Dental Lifeline Network to provide oral healthcare for in-need residents of Connecticut, Illinois, Pennsylvania, and Virginia.
Teledentistry: Creating the ideal referral relationship
February 12, 2019 -- When a doctor refers a patient to a specialist, the patient is left to schedule the appointment at the other practice. Rather than having the patient do the work, Jill Shue of Custom Dental Solutions outlines a plan using teledentistry to make needed treatment more likely to occur.  Discuss
Do's and don'ts for keeping current patients
February 11, 2019 -- As the years go by, dentists often become very friendly and close with patients. While this is wonderful, it can also create a false sense of security. Remember, patients don't owe you anything and may go to another office at any time. Always employ strategies that help cater to patients, build value for your practice, and encourage patients to remain at the practice, advises Dr. Roger P. Levin.  Discuss
3 reasons you should be using scripts for patient calls
February 7, 2019 -- When patients call your practice, they're interested in learning something about your practice and in making an appointment. However, if their questions can't be answered, they may go elsewhere, writes practice management consultant Sally McKenzie. She offers three practical reasons your team should use scripts for patient calls.  Discuss
Sometimes you have to go outside the box
February 6, 2019 -- Talking with patients about the connections between oral health and overall health is a keystone of periodontist Dr. Alvin Danenberg's practice. While some patients might not agree with your recommendations, this willingness to go outside the box can help.  Discuss
New codes and fee assessments go hand in hand
February 5, 2019 -- Practice management consultant Teresa Duncan asks her clients an important question around the turn of the year: Have you re-evaluated the fees your office charges? If your office's lab and other fees have increased over the past year, then it's time to reconsider what you are charging patients.  Discuss
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