Practice Management
Written patient communication makes for better relationships
October 21, 2019 -- The most heated miscommunications in dental practices involve insurance benefits and financial arrangements with patients. Dr. James Anderson of eAssist explains the importance of written patient communication and offers tips for documenting this information.  Discuss
Do's and don'ts for community outreach: Doing well by doing good
October 21, 2019 -- Doing well by doing good involves taking advantage of opportunities to give back and letting everyone know that you're a great community partner. And there's nothing wrong with enjoying the positive public relations that can come from these activities. It's a win-win situation for you and your community, Dr. Roger P. Levin notes in his latest Practice Success tip.  Discuss
Dentist gets $5.6M for botched surgery that destroyed career
October 21, 2019 -- A Toronto judge has awarded $5.6 million in damages to a man who lost his career as a dentist following a botched vision-correction surgery, according to news reports.
Mid-Atlantic Dental expands with new DSO acquisition
October 21, 2019 -- Dental support organization (DSO) Mid-Atlantic Dental Partners has acquired DentalOne Partners from Dental Investments in an all-cash deal.
Texas dental firm to pay $20K to end discrimination suit
October 18, 2019 -- A dental office in Texas must pay $20,000 to settle a U.S. Equal Employment Opportunity Commission lawsuit after allegedly firing a receptionist after learning of her pregnancy.
Membersy to acquire CDI Group
October 18, 2019 -- Digital health firm Membersy announced that it plans to purchase dental benefits company the CDI Group.
YouTube is better for watching dental injuries than fixing them
October 17, 2019 -- YouTube is probably not the best source of information for managing dental trauma, according to a new study. Researchers analyzed 120 online videos and found the platform is better for seeing people knock their teeth out than learning how to manage an avulsed tooth.  Discuss
Owner of Wash. dental practice fined in boy's death
October 17, 2019 -- The owner of Must Love Kids Pediatric Dentistry in Vancouver, WA, has been fined $5,000 in connection with the death of a 4-year-old patient.
3 largest DSOs add practices
October 15, 2019 -- In's latest list of the largest dental service organizations (DSOs) in the U.S., the three largest ones have continued to add affiliated practices. Heartland Dental, Aspen Dental, and Pacific Dental have all added about 40 practices since the last list was published in April 2019.  Discuss
Do's and don'ts for scheduling: Rethink your schedule
October 14, 2019 -- In business, time is money. In dentistry, time is controlled by the practice's scheduling system, but many practices are using outdated schedules. While dentistry is different than a corporate business, some business time management principles can be reoriented to work well within a dental scheduling system, increasing efficiency and decreasing stress, notes Dr. Roger P. Levin.
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