Thought Leaders in Dentistry

5 customer service mistakes to avoid
August 22, 2019 -- You likely wouldn't return to a business that offers bad service, so why would your patients come back if they experienced bad service at your practice? Dr. Roger P. Levin writes that paying attention to your customer service is key He examines five customer service mistakes and how your practice can avoid them.  Discuss
5 ways to design a scroll-stopping social media ad
August 21, 2019 -- You probably see ads for dental and other healthcare practices when you are scrolling through your social media feeds, writes Dr. Mikaeya Kalantari. She offers five ways your practice can take advantage of these opportunities, from storytelling to special offers.  Discuss
Do's and don'ts for planning: Build a 5-year plan for your practice
August 12, 2019 -- Developing a five-year plan is one of the most powerful things that you can do for your practice, writes Dr. Roger P. Levin in his latest Practice Success tip. It's creating a realistic plan about where you want your practice and personal life to be in five years with enjoyment and success along the way.  Discuss
Why social media is a must for your dental office
August 7, 2019 -- When it comes to social media, the idea is to remind your community that you are more than just a doctor and a business owner, writes Dr. Mikaeya Kalantari. She suggests highlighting your interests and activities beyond the practice to help build a connection with patients and to let your personality shine.  Discuss
Don't make these 3 mistakes when hiring an office manager
August 6, 2019 -- One key component in a practice's success is having a qualified office manager. But what do you do if your present office manager leaves or your practice has grown to where you need to hire one? Practice management consultant Sally McKenzie offers practice advice to help you avoid three common mistakes.  Discuss
Do's and don'ts for payments: Make treatment affordable
August 5, 2019 -- Some practices wrongly assume that only a small portion of patients can afford elective treatment and, therefore, present cosmetic dentistry only to these select few. Many people are willing to pay for elective treatment if they are aware of all the available financial options, notes Dr. Roger P. Levin in his weekly Practice Success tip.  Discuss
Biological dentistry: Part 2 -- 10 questions to ask
July 31, 2019 -- In the conclusion of his series on biological dentistry, periodontist Dr. Alvin Danenberg lists 10 questions he urges other practitioners and patients to ask a provider using the label biological dentist. Dr. Danenberg also offers his suggested answers to these questions and how they impact patient care.  Discuss
4 steps to more productive scheduling
July 30, 2019 -- The entire day of a dental practice revolves around the appointment schedule. Yet many practices experience chaotic days far too frequently. Dayna Johnson, founder of Rae Dental Management, offers some practical and productive scheduling tips for practices that use Dentrix.  Discuss
Do's and don'ts for consultations: Work on case presentation
July 29, 2019 -- It takes time for even the most experienced dentists to master case presentation skills. Case presentation has to be learned, practiced, and mastered if doctors are committed to taking the next step toward greater profitability. A little short-term frustration will be offset by long-term gains to the practice, Dr. Roger P. Levin notes in his latest Practice Success tip.  Discuss
5 little things you should do every day
July 25, 2019 -- You've heard many times that it's the little things in life that matter. Dr. Roger P. Levin writes that it is often these little things that make a difference to patients and will help keep your practice thriving. He offers five practical ideas to make patients feel appreciated and be loyal.  Discuss