Dos and don'ts of communicating effectively with patients July 6, 2009 -- Every patient interaction is an opportunity for you and your team to "wow" patients. But excellent customer service requires strong communications skills. Levin Group recommends doctors use scripting to improve communication throughout their practices. Discuss
Sometimes it's the little things June 18, 2009 -- An office remodel may not be in your budget right now, but even in the current economy, there are simple, inexpensive things you can do to boost morale and keep your patients coming back. Discuss
Dentistry could use a makeover June 15, 2009 -- At a recent Red Sox game, the American Academy of Dermatology ran a public service announcement about the importance of sunscreen in the fight against skin cancer. It's time for the dental community to start promoting oral health in much the same way.
Dos and don'ts for growing your practice in this economy June 5, 2009 -- In this tight economy, dentists are looking near and far for ways to grow their practices, but the best source for practice growth is often your current patients. Their friends and family members can become your new patients by following these Practice Success Dos and Don'ts. Discuss
Get more patients to say 'yes' to cosmetic treatment June 5, 2009 -- In a slow economy, some dentists may be tempted to present fewer elective cases. Don't make this mistake! Give every patient the opportunity to say "yes" to a more beautiful smile. Use these Practice Success Dos and Don'ts to boost elective treatment. Discuss