Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesOral BacteriaHip replacement patients may need to delay invasive dental careIt may be advisable to delay invasive dental procedures in total hip arthroplasty patients, according to a new study.Legal IssuesUnlicensed dentist arrested againOral CancerWhat dental teams can do to help prevent oral cancerStaff ShortagesDo's and don'ts for building your teamSponsor ContentAvailable On Demand