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Podcasts
Quality meets affordability: SurgiMac's mission in dentistry
By
DrBicuspid.com staff writers
Wasif and Umair Waseem discuss how SurgiMac helps dental practices tackle economic pressures and maintain product quality in this DrBicuspid.com Podcast.
August 14, 2025
Podcast: Dr. Matt Bynum on relationships, organized dentistry, and the next generation
By
DrBicuspid.com staff writers
Dr. Matt Bynum joins the show to discuss the evolution of dentistry, the challenges faced by new dentists, and the importance of mentorship and building relationships in the field.
August 12, 2025
Podcast: The power of core values in a dental practice's customer service
By
DrBicuspid.com staff writers
Wrapping up our series on five-star customer service, Dr. Roger P. Levin emphasizes the importance of core values, mission statements, and a positive culture in building a world-class team.
August 5, 2025
Podcast: Should we be worried about the future of dental hygienists?
By
DrBicuspid.com staff writers
With evolving job responsibilities in dental practices, should hygienists be concerned about where the profession is heading? Kelly Tanner, PhD, RDH, weighs in.
July 30, 2025
Podcast: Customer service and the importance of new dental patients
By
DrBicuspid.com staff writers
Dr. Roger Levin details the critical importance of five-star customer service in the dental industry, particularly with the new patient experience.
July 29, 2025
Podcast: Secrets to successful interviews when hiring for the dental practice
By
Kevin Henry
With dental practices battling staffing shortages, we asked a hiring expert for smart strategies and common pitfalls during the interview process.
July 28, 2025
Podcast: The future of dental licensure and compacts
By
DrBicuspid.com staff writers
Kimber Cobb, the new executive director of the American Association of Dental Boards, discusses the progress of the Interstate Dental and Dental Hygiene Licensure Compact and its implications for dental hygienists and the dental profession.
July 22, 2025
Dr. Roger Levin's practical advice for creating 5-star customer service in your practice
By
DrBicuspid.com staff writers
Discover practical strategies from Dr. Roger P. Levin on turning challenges into opportunities and empowering your dental team to elevate patient experience.
July 15, 2025
With government cuts, unveiling dentistry's future of infection control and prevention
By
Kevin Henry
Following the elimination of the U.S. Centers for Disease Control and Prevention's Division of Oral Health, a trusted voice is stepping up to help dentistry stay safe and secure.
July 14, 2025
Dr. Roger Levin on the customer experience revolution in dentistry
By
DrBicuspid.com staff writers
Truly viewing patients as customers enhances their experience and can lead to better practice growth, says Dr. Roger P. Levin in this
DrBicuspid.com
Podcast episode.
July 8, 2025
What lies ahead for DSOs in the 2nd half of 2025?
By
Kevin Henry
In this episode of The
DrBicuspid.com
Podcast, Kevin Henry speaks with Eric Giesecke, the CEO of Planet DDS, about the changing landscape of dental service organizations (DSOs) and the critical role technology plays in enhancing practice management.
July 7, 2025
Podcast: The keys to transforming patient relationships in dentistry
By
Kevin Henry
Dr. Roger P. Levin shares practical strategies for making patients feel valued and ensuring they remain loyal to your practice in the latest installment of DrBicuspid's five-star customer service series.
July 3, 2025
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