5 reasons emergency patients never come back
April 27, 2015 -- How does your practice react when you receive a call from an emergency patient? Practice management expert Sally McKenzie suggests seeing this as an opportunity for growth. She offers five tips to help you reap the benefits these patients can bring, from a larger patient base to increased production and a more robust bottom line.
Wash. state leaders meet to improve oral health
April 24, 2015 -- Washington healthcare leaders gathered this week for a symposium to improve the state's oral health. More than 100 dentists, physicians, and healthcare experts met as state health officials focus on oral health's connection to overall health.
What dentists can learn from top CEOs about strategic planning
April 23, 2015 -- In his book, What Dentists Can Learn from Top CEOs, Dr. Roger P. Levin describes a wide range of effective techniques used by corporate leaders and explains how these approaches can be applied successfully in dental practices. This is an excerpt from the chapter entitled "CEOs Make Strategic Plans."
Stitched CBCT images accurate as surgical guide
April 23, 2015 -- Stitched small field-of-view cone-beam CT (CBCT) images appear accurate and reliable enough for the fabrication of implant and restoration surgical guides, according to a new study. These 3D images may provide an affordable and effective way for dentists to ensure successful implant surgeries.
Don't ever say these things to your team members
April 22, 2015 -- Has a phrase ever slipped out and you immediately wish you hadn't said it? In their latest column, the Madow Brothers offer some practical advice to help avoid this situation with your staff, while focusing on what you can do to build a healthy work atmosphere.
The Naked Dentist visits Dr. Delaware
April 22, 2015 -- In his latest Naked Dentist column, Curtis Marshall asks, "What is your preferred lifestyle?" Working fewer days or less stress perhaps? By unveiling his formula for true patient acceptance, Marshall helps a Delaware dentist see the naked truth about his practice.
Should nondentist teeth-whitening services be regulated?
April 21, 2015 -- In the recent ruling in the North Carolina teeth-whitening case, the U.S. Supreme Court made it clear that the state dental board does not have the authority to regulate teeth-whitening services provided by nondentists. The question remains, however, is it necessary for these teeth-whitening professionals to be regulated?
Study suggests changing HNSCC treatment for anemic patients
April 21, 2015 -- A long-term analysis of a head and neck squamous cell carcinoma (HNSCC) study had surprising results, finding that HNSCC patients who are also anemic should not have erythropoietin added to their radiation or chemotherapy care.
Dos and don'ts for social media: Join the online conversation
April 20, 2015 -- Studies have shown that 75% of consumers rely on social media to make purchasing decisions, and 57% of all U.S. adults use Facebook, with 64% of users visiting the site daily. Similarly popular, Twitter accounts for 82% of all social media leads for small businesses. If you decide to use social media, commit to doing it well, Dr. Roger P. Levin notes in his latest Practice Success tip.
How well-trained is your front desk to handle a new patient call?
April 20, 2015 -- In his first column for, practice management consultant Stuart Briefer asks if you are getting enough data from new patients who call your practice. He advocates a well-designed call sheet to help your staff obtain the necessary information.
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