Study details methamphetamine dental damage
July 23, 2015 -- Popular TV shows such as "Breaking Bad" and sensational news reports cite the consequences of methamphetamine usage, but when it comes to having a patient in your chair, could you identify what "meth mouth" actually looks like? Researchers from the University of California, Los Angeles examined meth users in a new study to provide some data to the stories.
'Why are your fees so high, Doc?'
July 22, 2015 -- Explaining your fees to your patients can be an uncomfortable situation, especially if the patient is new to your practice. However, the Madow Brothers have faced this query before and offer a way to turn this question into an advantage for your practice.
A competitive nature is not a winning nature
July 22, 2015 -- When your practice is having a down week, do you think about what you can cut back or what you and your team can do better? Scheduling Institute President Jay Geier suggests the latter option and offers some ideas to help you find your creative nature.
How ignoring patient complaints hurts your bottom line
July 21, 2015 -- While you strive to provide excellent care for your patients, you probably learned that you can't please everyone. But, in today's world driven by social media, how do you handle patient complaints? Practice management consultant Sally McKenzie urges you not to ignore these complaints, but rather treat them as a way to learn and to show your patients you take them seriously.
6 ways to create a better experience for your patients
July 21, 2015 -- When a new patient walks into your office, is it the first time you've spoken with the person? If your practice is like that of Dr. Joshua Perlman's, the answer to that question is no, you've already reached out to the patient personally. Dr. Perlman offers this and other ideas to help create a better experience for your patients.
Dos and don'ts for team building: Keep the lines of communication open
July 20, 2015 -- Just as practice-to-patient communication is crucial to customer service, interactions between dentist and staff members are critical for team building. When people feel appreciated and listened to, their job satisfaction will rise and they'll be more willing to help the practice reach its goals, according to Dr. Roger P. Levin.
Weed, feed, and separate: Part 2 -- Prepping and observing your team
July 20, 2015 -- In the first part of her series on growing a practice, Dr. Lisa Knowles wrote about doing the necessary weeding to clear the ground for growth. In this column on feeding, she offers practical ideas for prepping the soil and observing your employees.
U.K. dentists call for oral health reform
July 17, 2015 -- A group of dentists is urging the U.K. government to take action and improve Brits' oral health. A dental professional organization released a report earlier this week that aims to combat the number of children being admitted to hospitals and the increasing rates of oral cancer.
What dentists can learn from top CEOs about changing their game
July 16, 2015 -- Running a business -- the dental practice -- can be quite a challenge for a dentist, who would rather concentrate on dentistry than business management. In the latest excerpt from his book, What Dentists Can Learn from Top CEOs, Dr Roger P. Levin urges practice owners to embrace being both a dentist and a CEO.
Cochrane review: Fluoridation reduces caries in kids' teeth
July 16, 2015 -- Water fluoridation is effective at reducing caries in children's teeth, according to a new Cochrane review. But the researchers concluded there is not enough information to determine whether fluoridation programs changed existing differences in caries across socioeconomic groups.
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