CDA calls for action after Western Dental's Denti-Cal decision
May 25, 2015 -- The California Dental Association (CDA) is calling for immediate action from the state to reform the Denti-Cal dental Medicaid program after Western Dental announced it will stop accepting new patients enrolled in the program.
Western Dental to stop taking new Denti-Cal patients
May 22, 2015 -- Western Dental, one of the largest providers of California's Denti-Cal dental Medicaid program, has announced it will stop accepting new patients covered by the program because of low reimbursements and increased demand.
What dentists can learn from top CEOs about emotional intelligence
May 21, 2015 -- What is emotional intelligence, and how can it help your practice? In the latest excerpt from his book, What Dentists Can Learn from Top CEOs, Dr. Roger P. Levin details how this concept can help you understand and manage your relationships with others.
OIG: Calif. dentists submitted 'questionable' Medicaid billing
May 21, 2015 -- More than 300 California dentists were paid $117.5 million for "questionable" billing for pediatric Medicaid care in 2012, suggesting potential fraud and harm to children, according to a new report from the Office of Inspector General (OIG) at the U.S. Department of Health and Human Services.
The Naked Dentist: Cesar's way
May 20, 2015 -- In his latest Naked Dentist column, Curtis Marshall draws an interesting parallel between well-known dog trainer Cesar Millan's methods and what a dental practice needs to do to thrive. As Marshall helped a practice in Utah understand, a practice can't stop once its numbers start to improve.
How to stop being a worker bee
May 20, 2015 -- The Pareto principle, or the 80/20 rule, might have started out as an economic observation, but it can be a powerful tool to help your practice thrive. Read how the Madow Brothers put this rule into practice.
ER visits spiked after Calif. cut Medicaid dental benefits
May 19, 2015 -- Significantly more Californians visited the emergency room (ER) for dental-related problems after the state cut Medicaid dental benefits, according to a new article in Health Affairs. The authors hope policymakers will consider adding comprehensive dental coverage to their own state's plans because of the results.
4 tips for associate contracts
May 19, 2015 -- Whether you are a new graduate of dental school or a dentist seeking a new position, Matt LaMaster, Esq., offers four tips for an associate contract in his first column for He offers practical advice and questions those on both sides of the negotiation should ask.
Minn. dental practice warns patients of security breach
May 19, 2015 -- A Minnesota dental practice is warning its patients that two laptop computers containing patients' protected health information were recently stolen.
Dos and don'ts for customer service: Turn complaints into quality improvements
May 18, 2015 -- No matter how hard you and your team try, you will sometimes disappoint patients. Complaints may be unfair, but your reaction must nevertheless be controlled. Think of any criticism as a clue to how you can improve the quality of service you provide, and try not to take it personally, advises Dr. Roger P. Levin.
Hot Topic
What if all of your insurance procedures were approved! has teamed with a former dental insurance executive to provide expertise to you and your staff for maximizing your patient's benefits. Twice a month, Dr. Doyle Williams will give nuggets of advice to help your claims get approved the first time. Read more.