Danielle Caplain

Black and white portrait of a woman with long hair looking directly at camera
AI
Is your AI dental receptionist failing? Here’s how to fix the real problem
Your AI receptionist works perfectly, except it's not delivering results. Danielle Caplain offers strategies on achieving a harmonious balance with AI and staff.
January 8, 2026
A dental office receptionist smiles while answering the phone.
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Top Stories
Glowing yellow-green heartbeat waveform with red endpoint on a dark blue grid background, signaling death.
Legal Issues
Police investigate patient death following dental cleaning
Police are investigating two cases in which one patient died and another went into cardiac arrest following dental cleanings.
Headshot of Dr. Marie Alejandrino Buell, founder and CEO of Dental Designs.
Smile Design
Why I keep saying yes: One dentist's story of a patient, a risk, and a tray of fruit
Cover image for The DrBicuspid.com Podcast, featuring a masked cartoon dentist, a microphone, and sound wave graphics.
Podcasts
Why a few bad Google reviews may actually help your dental practice
Police emergency vehicle lights flashing red and blue at night.
Legal Issues
Man accused of gunning down dentist dies in shootout with police
Metal handcuffs rest on top of a fingerprint identification card.
Legal Issues
Prosthodontist accused of running drug ‘party house’
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Headshot of Dr. Samira Shafaee, co-founder of the T1D Oral Health Foundation.
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Headshot of Kwanwoo Lee.
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Professional headshot of a smiling man wearing glasses and a light blazer over a dark shirt
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