Patient Communication

Dr. Tom Giacobbi on patient communication and personalization

By Kevin Henry

Dr. Tom Giacobbi is back with another quick tip, this time focusing on the power of personalized treatment recommendations for your patients.

September 12, 2025

The U.S. may be suffocating with dental fear

By Ava Barros

Dental fear may be prevalent in the U.S., according to a study published in the Journal of the American Dental Association. And from all signs, patients' anxiety is growing.

September 9, 2025

Shhhh! Patients can hear you

By Melissa Busch

Are you making your patients feel like eavesdroppers? Dental experts have some thoughts.

September 9, 2025

Reimagining the digital future of dentistry

By Linda Harvey

Toothapps software aims to modernize dental practices through interoperability, compliance, and a patient-centric design for connected dentistry, and more dentists need to be aware of this solution, writes Linda Harvey, MS, RDH.

September 5, 2025

Do’s and don’ts for dealing with difficult patients

By Dr. Roger P. Levin

Most clinicians react when facing tough patients, but there’s a better way. Dr. Roger P. Levin offers tips to help you communicate with challenging patients.

September 2, 2025

Increasing case acceptance by 20%

By Dr. Roger P. Levin

Case presentation is an art and a science. Dr. Roger P. Levin teaches you how to compellingly present treatment to patients, which will have an immediate effect on your production and profitability.

August 28, 2025

The 80/20 rule of communication in the dental office

By Dr. Ann D. Miller

Patients are more likely to accept necessary dental treatment when they feel heard and understood. Dr. Ann D. Miller explains how active listening -- not pressure or fear -- is more likely to build trust and boost case acceptance.

August 25, 2025

Do’s and don’ts for making a great 1st impression

By Dr. Roger P. Levin

A great first impression can transform your practice. Dr. Roger P. Levin explains how to wow new patients and earn their loyalty.

August 25, 2025

Do’s and don’ts for encouraging patient referrals

By Dr. Roger P. Levin

Dr. Roger P. Levin offers some unique do’s and don’ts to help you boost patient referrals and satisfaction.

August 18, 2025

Do’s and don’ts for reactivating patients

By Dr. Roger P. Levin

Struggling with inactive patients? Dr. Roger P. Levin shares techniques to motivate them to return and keep your schedule full.

August 11, 2025

Dental teams don't want to do mental health screenings

By Ava Barros

While many dental professionals support mental health screening in dental settings positively, only a minority are willing to put it into practice, according to a BMC Oral Health study.

August 4, 2025

Triple whammy: Why NSAIDs, ACE inhibitors, and diuretics don't mix in your dental chair

By Aubrey Glassberg, Dr. Lisa Chan

Dr. Lisa Chan and Aubrey Glassberg detail a scenario that plays out often in dental offices nationwide, highlighting a dangerous drug interaction.

August 1, 2025

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