Patient Communication

Do’s and don’ts for keeping your patients

By Dr. Roger P. Levin

Practices can’t afford to lose patients. Dr. Roger P. Levin outlines effective tips to shore up your practice base and ensure steady growth.

June 30, 2025

Do’s and don’ts for great customer service

By Dr. Roger P. Levin

Exceptional customer service is a daily commitment to each patient. Dr. Roger P. Levin shares the building blocks for creating a strong, patient-centered practice.

June 23, 2025

AI-driven conversation intelligence: Elevating the dental patient experience

By Lyall Vanatta

By embracing artificial intelligence, dental providers can ensure they meet and exceed patient expectations, writes Lyall Vanatta.

June 20, 2025

Thyroid disorders affect 1 in 10. Here’s what that means for your dental chair.

By Aubrey Glassberg, Barbara Madej, RPh, Dr. Lisa Chan

Thyroid medications are more than just another line on your patient’s med list. They can affect anesthesia tolerance, post-op healing, and more, writes a trio of experts in the field.

June 9, 2025

Do’s and don’ts for protecting your practice from the competition

By Dr. Roger P. Levin

Dr. Roger P. Levin outlines the do’s and don’ts for building a profitable, thriving dental practice immune to increasing competition.

May 27, 2025

Dental products may ignite deadly syndrome caused by tick bites

By Melissa Busch

Dental products, including fluoride gel, may trigger a potentially life-threatening reaction with a syndrome that often arises from a tick bite, according to a review.

May 20, 2025

Dentistry isn't talking about the 'P' in HIPAA as much as it should

By Kevin Henry

Dr. Bryan Laskin dives into the often-overlooked aspects of HIPAA, particularly the importance of data portability in the dental industry.

May 19, 2025

Do’s and don’ts for case acceptance

By Dr. Roger P. Levin

Increasing case acceptance doesn’t fall solely to the clinician -- it should be part of every team member’s job description, writes Dr. Roger P. Levin. Here’s what to do and what not to do to boost treatment acceptance.

May 19, 2025

Do’s and don’ts for no-shows and cancellations

By Dr. Roger P. Levin

Implementing these do’s and don’ts will eliminate frustrating patient no-shows and cancellations in no time, writes Dr. Roger P. Levin.

May 12, 2025

Busting 3 dental patient engagement myths

By Dr. Eric Rindler

Dr. Eric Rindler reveals how strategic digital engagement can be your dental practice's most powerful tool.

May 5, 2025

Taking the ache out of talking pain with dental patients

By Melissa Busch

Dental leaders discuss how to discuss touchy pain management topics with patients.

May 2, 2025

Wow every patient

By Dr. Roger P. Levin

To advance your practice and boost production and income, you have to "wow" patients. Dr. Roger P. Levin outlines how you and your team can "wow" every patient.

March 27, 2025

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