Patient Communication

Do's and don'ts for marketing

By Dr. Roger P. Levin

Internal marketing, when done correctly, can lead to high-quality referrals for dental practices. Dr. Roger P. Levin discusses the do's and don'ts of how to create a synergistic effect with your marketing efforts and patient referrals.

September 3, 2024

Social media, professionalism, and dental infection control: What do they have in common?

By Mary Govoni, RDH, CDA

In a world where we're searching for clicks and likes, are we forgetting to represent dental practices in a professional manner? Mary Govoni, RDH, CDA, tackles a touchy but necessary subject.

August 22, 2024

The 3 C medications causing gingival hyperplasia

By Dr. Lisa Chan, Teresa Mendoza, PharmD

Certain medications, commonly referred to as the "three C's," are known to induce gingival hyperplasia, an overgrowth of the gums. Here is what you and your dental patients need to know.

August 7, 2024

Why you should talk to parents about their dental anxiety, more

By Ava Barros

Understanding parents' dental anxiety and oral health literacy, influenced by income and other factors, may help dentists build trust with them and encourage early, regular dental visits for their children, reports a study published in BMC Oral Health.

August 6, 2024

Do's and don'ts for protecting your future with patient communication

By Dr. Roger P. Levin

Dental practices, like all businesses, should spend time focusing on protecting their futures. Dr. Roger P. Levin recommends implementing two steps to ensure your practice is on the trajectory for success.

August 5, 2024

3 critical reasons why your dental practice needs EHRs to stay competitive

By Estela Vargas

The shift to electronic health records (EHRs) is no longer considered a trend that will go away in time. Rather, it's a necessary move toward efficiency, improved patient care, and compliance with federal regulations, writes Estela Vargas, CRDH.

July 15, 2024

Do's and don'ts for five-star customer service

By Dr. Roger P. Levin

The key to boosting patient satisfaction and garnering five-star review starts with this one monthly marketing practice, writes Dr. Roger P. Levin.

July 15, 2024

Choosing the right words: Jenny de St. Georges on effective communication in dentistry

By Kevin Henry

In this episode of "The DrBicuspid.com Podcast," we focus on your website, insurance discussions, and much more in the world of communication.

July 10, 2024

Do's and don'ts for dealing with difficult patients

By Dr. Roger P. Levin

Dealing with a negative patient can adversely reverberate throughout your staff and practice. Dr. Roger P. Levin offers tips on how to manage and satisfy a difficult patient.

July 1, 2024

Patient files complaints against dentist for unreturned teeth

By Melissa Busch

A patient has filed a police report and more because his dentist wouldn't give back his extracted teeth.

June 26, 2024

What to do you when your dental practice gets a negative online review

By Jeff Gladnick

A negative review can feel like a punch in the gut. However, viewing the feedback as an opportunity to highlight your dental practice's commitment to patient satisfaction can transform it into an asset. Here's how to respond.

June 26, 2024

3 less obvious ways to increase practice production

By Dr. Roger P. Levin

Some strategies for increasing production are obvious, but these three lesser-known factors can boost practice production, says Dr. Roger P. Levin.

June 15, 2024

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