Week in Review: 3 tips for clear communication; chemotherapy costs for oral cancer

Dear DrBicuspid Member,

Have you ever played the children's game telephone or grapevine? With those, confusion and errors are part of the game. In your practice, however, you want clear communication with your patients and your staff. In their latest column, the Madow Brothers offer three lessons for better communication.

Medicare costs for elderly patients with oral and pharyngeal cancers are significantly impacted by treatment selection, according to a new study. Chemotherapy patients cost the program $32,000 more on average over five years than those who picked alternative treatments. Read Assistant Editor Theresa Pablos' article here.

Have you ever bought something that you thought would be the perfect investment? Does that motorcycle/exercise equipment/technological marvel sit unused now? It happens, right? We all get carried away by enthusiasm. But when it's your practice and the investment becomes an expense rather than adding to your income, it's time to call in the Naked Dentist.

In her latest Sheri's Solutions, Dr. Sheri Doniger offers a practical, and inexpensive, added value for your patients: having a charging cord available to charge their cell phones or tablets. The real benefit, however, goes deeper than just providing a modern convenience.

Sometimes what seems to be a common courtesy, like offering patients the opportunity to charge their cellphones at the practice, can turn into a situation where you have fewer distractions while the patient is in the chair. What do you offer your patients that has had unexpected benefits? I'd love to hear about your successes.

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