Every dental practice runs on practice management software -- Dentrix, Eaglesoft, Curve Dental, Sensei Cloud, Oryx, and dozens of others -- yet almost every practice has a story about something their system should do but doesn't.
Maybe it's a feature that's been "coming soon" for years. Maybe it's a workaround your team has quietly built just to get through the day. Maybe it's the thing that makes you mutter under your breath every time you open the program.
DrBicuspid.com has partnered with Ackerman Research on a short survey designed to surface those frustrations -- the real ones -- not the polished talking points vendors put in their marketing. We want to know which software is driving you crazy, what specifically is broken or missing, and whether it's bad enough that you're looking elsewhere.
The survey takes only a few minutes. You'll be asked to name the product giving you trouble, describe what's wrong with it, whether you've considered switching, how long you've been dealing with the issue, and whether you'd recommend your current software to another practice. Consider it your chance to vent, with a purpose.
Your answers will help shape upcoming DrBicuspid.com coverage on the state of dental practice software, including where the industry is falling short and what practices actually need from their technology. If you're interested, there's an option to participate in future research, live Q&As, focus groups, or deeper interviews with Ackerman Research.
Whether you've been fighting with the same clunky workaround for years or you're hitting your breaking point, this is your chance to be heard and to help other practices avoid the same headaches.
