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Patient Communication: Page 121
Are you treating the whole patient?
By
Lisa Knowles, DDS
In her latest column, Dr Lisa Knowles looks at the opportunities, and challenges, in treating the whole patient, not just their teeth. She writes that looking beyond their teeth helps her understand her patients more completely.
September 4, 2014
Levin Q&A: Is social media right for your practice?
By
Dr. Roger P. Levin
As three-quarters of consumers rely on social media to influence their purchasing decisions, Dr. Roger P. Levin answers questions about the integration of social media and offers some practical ideas as to how to start, or improve, your use of this important medium.
August 27, 2014
ADEA launches website for prospective students
By
DrBicuspid.com staff writers
The American Dental Education Association (ADEA) launched its new GoDental website for students considering a career in dentistry or dental hygiene.
August 14, 2014
Sheri's Solutions: The invitation
By
Dr. Sheri Doniger
In her latest Sheri's Solutions, Dr. Sheri Doniger discusses how to make potential new patients feel welcome. She notes that when patients feel as if they received an invitation to our practices, they feel as if they are joining a family of patients rather than becoming a number.
August 14, 2014
Sheri's Solutions: 'The reason I left was ...'
By
Dr. Sheri Doniger
In her latest Sheri's Solutions, Dr. Sheri Doniger explores a situation you are no doubt familiar with: why patients leave a practice. Some explanations make perfect sense, while others are a little more complicated, she writes.
August 5, 2014
Dos and don'ts for the new patient experience: Time is of the essence
By
Dr. Roger P. Levin
For most people, motivation does not last long. No matter how eager new patients may be to come to your office, time tends to diminish their enthusiasm. Show them they are a priority for your practice by minimizing wait times, notes Dr. Roger P. Levin in his latest Practice Success tip.
August 3, 2014
WPI releases white paper on newsletter marketing
By
DrBicuspid.com staff writers
Newsletter marketing firm WPI Communications has released its latest white paper, "30 Tips for Growing Your Dental Practice with Newsletter Marketing."
July 28, 2014
Dos and don'ts for practice management: The neglected communication skill -- listening
By
Dr. Roger P. Levin
Bring up the subject of communication skills and most of us naturally think about how we speak or write to our coworkers and patients. The counterpart deserves equal attention. People who really know how to listen are empowered by it, Dr. Roger P. Levin notes in his latest Practice Success tip.
July 20, 2014
Blind Spots: When a patient refuses nonelective treatment
By
Jan Keller
In her latest Blind Spots column, practice management consultant Jan Keller asks how your practice reacts when a patient refuses treatment, particularly nonelective, mandatory treatment? Do you have a plan in place or do you let the patient walk out the door?
July 14, 2014
Can you be a gender bender?
By
Lisa Knowles, DDS
As Dr. Lisa Knowles relates in her latest column, overgeneralizations in your practice and your language can set your business back. It's not just equipment that can become outdated, she writes, but also how you relate to patients.
July 6, 2014
Dos and don'ts for internal marketing: Let patients help you grow
By
Dr. Roger P. Levin
Word-of-mouth advertising is an established, effective way to grow a practice. If you're not getting a substantial number of new patient referrals from your existing patients, implement new internal marketing strategies to take advantage of this untapped growth potential, according to Dr. Roger P. Levin.
June 29, 2014
Sheri's Solutions: 'I know I need to see you, but ...'
By
Dr. Sheri Doniger
In her latest Sheri's Solutions, Dr. Sheri Doniger asks how many times you've heard, "I know I need to see you, but ..." when you unexpectedly run into patients. She writes that the situation is a problem of the ages for dentistry and offers some advice.
June 23, 2014
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