Denise CiardelloOffice ManagementShipshape and smile-ready: What we've been missing in the dental practiceCruise ship crews clean what passengers never see. Dental offices should, too, says Denise Ciardello, offering a checklist.October 16, 2026Dental HygieneHygienist shortage or retention problem? Why the debate matters more than the diagnosis.Denise Ciardello weighs the pros, cons, and offers a possible middle ground in the debate over expanding who can perform preventive care.September 16, 2026InsuranceAre you living in an abbreviated world in your dental practice?Abbreviations can be good and acronyms can be fun. However, here is why author Denise Ciardello has yet to find either to be appropriate in the dental office environment.March 22, 2024Team ManagementHealthy conflict resolution strategies for the workplaceEvery office experiences interpersonal conflict at one time or another. Denise Ciardello of Global Team Solutions outlines how to resolve interoffice disputes and when it’s time to step in.October 12, 2023Page 1 of 1Top StoriesLegal IssuesFired dental worker files lawsuitA long-employed dental worker allegedly fired over billing irregularities is suing her former employer claiming retaliation.Oral-Systemic LinkGum disease, more may mean raised risk of this cancerOffice ManagementDo’s and don’ts for maintaining a 99% collection ratePodcastsHow does your practice’s diagnostic rate stack up? Dr. Jen Derse on finding blind spots before 2027.Legal IssuesSuspected DUI crash leads to call not to eat toothpaste