Dr. Ann D. MillerPatient CommunicationThe 80/20 rule of communication in the dental officePatients are more likely to accept necessary dental treatment when they feel heard and understood. Dr. Ann D. Miller explains how active listening -- not pressure or fear -- is more likely to build trust and boost case acceptance.August 25, 2025Team Management4 pillars that help new dental hires succeed in your practiceWhat does a common acronym have to do with your dental practice and its team members? Dr. Ann D. Miller breaks down four letters that can make a big difference in your office culture.August 18, 2025Page 1 of 1Top StoriesRegulatory Updates2 dentists at the same clinic sanctioned for alleged incompetenceTwo Iowa dentists who practice together have been sanctioned by the state dental board for alleged incompetence.Office ManagementInsurance pressure, consolidation, and status-chasing pulled dentistry away from the patient. Here's how to restore that.Regulatory UpdatesWhat a 1st-time 'Hill Day' taught a dentist about debt, policy, and why advocacy can't waitLegal IssuesDental assistant sentenced to 40 years in prisonOral-Systemic LinkThe way you live may be causing mouth ulcers