Dr. Ann D. MillerOffice ManagementBlack and white gets the job done. Color gets you dental patient referrals.Dental patient referrals come from hospitality, not just service. Find out how to add color to your practice.September 25, 2026Patient CommunicationThe 80/20 rule of communication in the dental officePatients are more likely to accept necessary dental treatment when they feel heard and understood. Dr. Ann D. Miller explains how active listening -- not pressure or fear -- is more likely to build trust and boost case acceptance.August 25, 2025Team Management4 pillars that help new dental hires succeed in your practiceWhat does a common acronym have to do with your dental practice and its team members? Dr. Ann D. Miller breaks down four letters that can make a big difference in your office culture.August 18, 2025Page 1 of 1Top StoriesLegal IssuesDentist accused of touching staff makes plea dealA dentist's career ended in a sexual misconduct plea deal and potential prison time.BrainWhat you may not know about gum disease, cognitive functioningEndodontics'But it doesn’t hurt.' How to talk to patients about cracked teeth before they break.EndodonticsNew research explains why implant infections defy antibioticsPrivacyDr. Lorne Lavine on the dental cybersecurity and AI risks heading into 2027