Dr. Ann D. MillerPatient CommunicationThe 80/20 rule of communication in the dental officePatients are more likely to accept necessary dental treatment when they feel heard and understood. Dr. Ann D. Miller explains how active listening -- not pressure or fear -- is more likely to build trust and boost case acceptance.August 25, 2025Team Management4 pillars that help new dental hires succeed in your practiceWhat does a common acronym have to do with your dental practice and its team members? Dr. Ann D. Miller breaks down four letters that can make a big difference in your office culture.August 18, 2025Page 1 of 1Top StoriesLegal IssuesDentist in patient death case fined $10,000, license suspended for 6 monthsThe Iowa Dental Board has suspended the license of a dentist accused of incompetence in a patient’s death.InsuranceDental coding tip: How do you code for perio charting?Office ManagementDo’s and don’ts for speeding up your practicePodcastsWhen life happens at work: Managing medical leaveSponsor ContentPrecise finishing control