Dr. Ann D. Miller

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Office Management
Black and white gets the job done. Color gets you dental patient referrals.
Dental patient referrals come from hospitality, not just service. Find out how to add color to your practice.
September 25, 2026
An older man smiles while looking into a mirror. He is looking at his new smile. A woman dentist sits next to him.
Patient Communication
The 80/20 rule of communication in the dental office
Patients are more likely to accept necessary dental treatment when they feel heard and understood. Dr. Ann D. Miller explains how active listening -- not pressure or fear -- is more likely to build trust and boost case acceptance.
August 25, 2025
Headshot of Dr. Ann D. Miller.
Team Management
4 pillars that help new dental hires succeed in your practice
What does a common acronym have to do with your dental practice and its team members? Dr. Ann D. Miller breaks down four letters that can make a big difference in your office culture.
August 18, 2025
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Top Stories
Close-up of fossilized mastodon teeth.
Dental Specialties
Those aren’t baseballs: A N.Y. homeowner uncovers a mastodon jaw
A New York gardener’s "baseballs" were mastodon molars still seated in a complete fossil mandible.
Headshot of Marshall Strisik, founder and CEO of DentalContactsPro.
Practice Sales
Buyer beware: What ‘active patient count’ really means in a practice sale
Headshot of Melissa K. Turner, RDH, founder of the HALO System.
Hygiene Tools
Confession: I keep my flossers by my couch, in my car, and beside my computer ... and I tell patients to do the same
Black semi-automatic handgun with brass ammunition cartridges on a dark surface.
Legal Issues
Dentist arrested for aggravated assault
A woman wearing PPE smiles at the viewer. Behind her is a modern dental operatory.
Dental Hygiene
Do this, and you may keep your hygienist from leaving
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