Dr. Ann D. MillerPatient CommunicationThe 80/20 rule of communication in the dental officePatients are more likely to accept necessary dental treatment when they feel heard and understood. Dr. Ann D. Miller explains how active listening -- not pressure or fear -- is more likely to build trust and boost case acceptance.August 25, 2025Team Management4 pillars that help new dental hires succeed in your practiceWhat does a common acronym have to do with your dental practice and its team members? Dr. Ann D. Miller breaks down four letters that can make a big difference in your office culture.August 18, 2025Page 1 of 1Top StoriesRegulatory UpdatesColgate resolves illegal marketing of fluoride toothpaste claimColgate-Palmolive will alter its packaging and marketing of kids’ fluoride toothpaste in response to Texas’ investigation.DenturesHow well do partial fixed dentures survive?Team ManagementDental duets: What is conscious leadership, and how can it help dental teams?Infection ControlDr. Tom Giacobbi busts a dental infection control mythLegal IssuesDental center where child died forced to shutter some operations