Dr. Ann D. MillerPatient CommunicationThe 80/20 rule of communication in the dental officePatients are more likely to accept necessary dental treatment when they feel heard and understood. Dr. Ann D. Miller explains how active listening -- not pressure or fear -- is more likely to build trust and boost case acceptance.August 25, 2025Team Management4 pillars that help new dental hires succeed in your practiceWhat does a common acronym have to do with your dental practice and its team members? Dr. Ann D. Miller breaks down four letters that can make a big difference in your office culture.August 18, 2025Page 1 of 1Top StoriesLegal IssuesDentist disciplined after patient swallows dental fileA dentist reportedly skipped one protective step during a root canal, leading to state discipline.Orofacial PainHow much ibuprofen is too much? Tom Viola on dentistry's most common pain medication question.Office ManagementDr. Tom Giacobbi reveals what he wished he knew as a young dentistInfection ControlPhage therapy may show promise against periodontal disease bacteriaInfection ControlWhere dentists stand on antibiotics for arthroplasty patients