In this episode of The DrBicuspid.com Podcast, human resources (HR) expert Alan Twigg of Bent Ericksen & Associates discusses the critical aspects of HR in dental practices, focusing on employee termination, the importance of documentation, and handling performance issues.
Twigg emphasizes the need for proper HR training and resources to avoid legal challenges and ensure smooth operations in dental practices.
Podcast takeaways
- Proper documentation is crucial in protecting your practice from legal challenges.
- Termination meetings can be defensive and emotional for employees.
- Having a policy manual and job descriptions is essential.
- Labor attorneys often avoid cases with proper documentation.
- Specificity in performance issues is key to effective management.
- Employee sign-offs on performance issues can be helpful in legal situations.
- Behavioral issues can often be addressed immediately.
- A victim mentality in employees can hinder performance improvement.
- HR training resources are lacking in the dental field.
