Laurie Owens, CPC, CPB

Team Management
The 5 C's dental teams cannot avoid for increased production
These C's are essential not only for delivering exceptional dental patient care, but they are also necessary for creating an efficient, productive workplace environment, writes Laurie Owens.
January 7, 2025
Laurie Owens
Dental Practice
What it takes to be a true hero in dentistry
Laurie Owens says that the dictionary defines "hero" as "a person who is admired or idealized for courage, outstanding achievements, or noble qualities." There's certainly more to being a hero than just putting on a cape. It takes hard work and grit, but it's also something that Owens believes every dentist and team member can become.
November 5, 2020
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Dental Practice
Preparing for flu season (and a potential 2nd wave) in your practice
With flu season on the horizon and the threat of COVID-19 still looming large, Laurie Owens offers advice on how dental practices can prepare for all scenarios. She also includes advice on medical reimbursement that can help dental practices provide assistance in a more cost-effective way.
September 1, 2020
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Insurance
5 tips to get your medical insurance claims paid faster
Are you billing medical insurance in your practice? Are you doing it correctly? If you're unsure about either, this is the article for you. Laurie Owens gives tips and needed advice about the proper way to bill medical insurance and give a boost to your patients and your practice's bottom line.
August 18, 2020
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Top Stories
Emergency Response
Legal Issues
Man arrested for allegedly threatening to bomb a DSO practice
A man was arrested for allegedly threatening to leave a pipe bomb at a dental service organization (DSO) practice.
Dollars Dental Tools Adragan
Fluoride
Which U.S. states will pay the most without fluoridated water?
Chan Lisa 400
Patient Communication
Triple whammy: Why NSAIDs, ACE inhibitors, and diuretics don't mix in your dental chair
Dr. Priya Tirumalasetty.
Restorations
Polish with precision: A clinical perspective on Shofu’s OneGloss system
$4.4M/year... working only 2 days a week? Discover how.
Sponsor Content
$4.4M/year... working only 2 days a week? Discover how.
More in Home
Man arrested for allegedly threatening to bomb a DSO practice
By Melissa Busch
A man was arrested for allegedly threatening to leave a pipe bomb at a dental service organization (DSO) practice.
August 1, 2025
Emergency Response
Which U.S. states will pay the most without fluoridated water?
By Melissa Busch
Dental care costs are estimated to skyrocket over five years due to the removal of fluoride from public water systems, with some states getting hit harder than others.
August 1, 2025
Dollars Dental Tools Adragan
Triple whammy: Why NSAIDs, ACE inhibitors, and diuretics don't mix in your dental chair
By Aubrey Glassberg, Dr. Lisa Chan
Dr. Lisa Chan and Aubrey Glassberg detail a scenario that plays out often in dental offices nationwide, highlighting a dangerous drug interaction.
August 1, 2025
Chan Lisa 400
Polish with precision: A clinical perspective on Shofu’s OneGloss system
By Dr. Priya Tirumalasetty
Composite dental restorations have revolutionized dentistry and transformed smiles. But clinicians must strike the right balance between functionality and aesthetics. Dr. Priya Tirumalasetty of Catapult Education relates her clinical experience with the Shofu OneGloss PS Polishing System.
August 1, 2025
Dr. Priya Tirumalasetty.
Teen dies after becoming unresponsive at the dentist
By Melissa Busch
A 17-year-old girl died at a hospital days after becoming unresponsive during a procedure at a dental practice in Illinois.
July 31, 2025
Emergency Robert Hainer
Should BMS be considered a neurological disorder?
By Ava Barros
Patients with burning mouth syndrome (BMS) may have increased intracranial pressure, suggesting BMS may be a neurological condition, reports a recent study.
July 31, 2025
Adobe Stock/Adeniadit.
Why is it so hard to work in a dental practice?
By Lisa Newburger
How do dental teams handle the tricky stuff: the conflicts, power dynamics, and communication breakdowns that make a job feel overwhelming? Lisa Newburger shares some thoughts.
July 31, 2025
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Dr. Tom Giacobbi on the new dental patient exam
By Kevin Henry
In this Just a Minute, Doc video, Dr. Tom Giacobbi focuses on the necessary steps involved in conducting a successful new patient exam.
July 31, 2025
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Dentist guilty of murdering wife with drugged shakes
By Melissa Busch
A dentist accused of poisoning his wife to death in 2023 by lacing her protein shakes with cyanide and a chemical found in over-the-counter eyedrops has been found guilty.
July 30, 2025
Gavel Lady Of Justice Studio East
Ex-U.S. Air Force dentist accused of stealing $1.5M cops plea
By Melissa Busch
A former U.S. Air Force dentist accused of defrauding COVID-19 relief programs of nearly $1.5 million pleaded guilty.
July 30, 2025
Military Law Zerbor
U.S. adults give public water fluoridation a thumbs-up
By Ava Barros
A report from the CareQuest Institute for Oral Health shows U.S. adults overwhelmingly support community water fluoridation.
July 30, 2025
Thumbs Up Fizkes
Clinical tip: Anterior cases and the best ways to work with the dental lab
By Kevin Henry
After discussing treatment with a patient for years, Dr. Meena Barsoum walks you through how he made the patient happy and his time in the dental practice easier on everyone.
July 30, 2025
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