Laurie Owens, CPC, CPB

Team Management
The 5 C's dental teams cannot avoid for increased production
These C's are essential not only for delivering exceptional dental patient care, but they are also necessary for creating an efficient, productive workplace environment, writes Laurie Owens.
January 7, 2025
Laurie Owens
Dental Practice
What it takes to be a true hero in dentistry
Laurie Owens says that the dictionary defines "hero" as "a person who is admired or idealized for courage, outstanding achievements, or noble qualities." There's certainly more to being a hero than just putting on a cape. It takes hard work and grit, but it's also something that Owens believes every dentist and team member can become.
November 5, 2020
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Dental Practice
Preparing for flu season (and a potential 2nd wave) in your practice
With flu season on the horizon and the threat of COVID-19 still looming large, Laurie Owens offers advice on how dental practices can prepare for all scenarios. She also includes advice on medical reimbursement that can help dental practices provide assistance in a more cost-effective way.
September 1, 2020
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Insurance
5 tips to get your medical insurance claims paid faster
Are you billing medical insurance in your practice? Are you doing it correctly? If you're unsure about either, this is the article for you. Laurie Owens gives tips and needed advice about the proper way to bill medical insurance and give a boost to your patients and your practice's bottom line.
August 18, 2020
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Top Stories
Hands grip prison bars in dim lighting, symbolizing incarceration and confinement.
Legal Issues
Dentist sentenced to 2 decades of hard labor
A dentist who pleaded guilty to attacking and strangling a woman until she lost consciousness has been sentenced.
A male patient has his eyes examined by an opthomologist.
Oral-Systemic Link
Gum disease may be linked to serious eye condition
A woman brushes her teeth while checking her phone in a bathroom mirror reflection.
Hygiene Tools
Brush and add 1 more thing: A simple dental home care approach that sticks
Bright orange pumpkins displayed on straw next to dried corn stalks in an autumn harvest decoration.
Legal Issues
Cornstalks, city fines lead dentist to lose Halloween spirit
A young girl smiles as the viewer.
Pediatrics
What 1 hour of screen time may mean for a toddler's teeth
More in Home
Dentist sentenced to 2 decades of hard labor
By Melissa Busch
A dentist who pleaded guilty to attacking and strangling a woman until she lost consciousness has been sentenced.
October 27, 2026
Hands grip prison bars in dim lighting, symbolizing incarceration and confinement.
Gum disease may be linked to serious eye condition
By Melissa Busch
Gum disease may be damaging your patients' vision, according to a large new study.
October 27, 2026
A male patient has his eyes examined by an opthomologist.
Brush and add 1 more thing: A simple dental home care approach that sticks
By Dr. Elsie Joel-Morse
A dentist explains Brush&, a simple protocol that helps dental patients build healthy, long-lasting home care habits.
October 27, 2026
A woman brushes her teeth while checking her phone in a bathroom mirror reflection.
Cornstalks, city fines lead dentist to lose Halloween spirit
By Melissa Busch
A dentist's decade-long Halloween tradition crumbles after he faces city fines and code violations.
October 26, 2026
Bright orange pumpkins displayed on straw next to dried corn stalks in an autumn harvest decoration.
What 1 hour of screen time may mean for a toddler's teeth
By Melissa Busch
One hour of daily screen time may affect toddlers' teeth, according to a new study.
October 26, 2026
A young girl smiles as the viewer.
Nearly 1 in 5 practices pays 4% or more to accept credit cards
By DrBicuspid.com staff writers
Dental practices pay 3.37% on average for card processing, some far more, a new study reports.
October 19, 2026
A woman healthcare worker accepts a credit card from a woman patient.
Do’s and don’ts for adding a new service
By Dr. Roger P. Levin
Adding a new service can drive practice production. Dr. Roger P. Levin explains how to introduce a new service and achieve a strong ROI.
October 26, 2026
Headshot of Dr. Roger P. Levin, founder and CEO of Levin Group.
Your AR report only tells you what already went wrong. Here's where dental revenue actually breaks.
By Kevin Henry
Michelle Repash explains why dental revenue breaks long before a claim is filed and what prevents it from slipping away.
October 26, 2026
DrBicuspid.com Podcast cover image, featuring a microphone, a masked cartoon dentist, and sound wave graphics.
Most in the U.S. support better oral health access
By Melissa Busch
Democrats and Republicans finally appear to agree on one major healthcare issue.
October 23, 2026
A blue donkey and red elephant face each other with an American flag in the background.
Tighter financing, more DSO capital: What Tusk's Q4 report means for dental practice owners
By Ryan Mingus
DSOs are still expanding, but tighter financing and heavy student debt are narrowing the doctor-to-doctor exit for practice owners.
October 23, 2026
Two business professionals shake hands over a desk with documents and a calculator during a meeting.
Say no to win: Why niche dental groups may beat the giants
By Dr. Alex Sharp
As AI and DSO consolidation reshape dentistry, one leader argues the winners will fight commoditization by carving out a niche.
October 23, 2026
Headshot of Dr. Alex Sharp, co-founder and CEO of SPG Dental Implant Centers.
Dr. Tom Giacobbi on the impact of firing a dental patient
By DrBicuspid.com staff writers
Have you ever dreaded telling a patient goodbye? Dr. Tom Giacobbi has some advice on why it's the right thing to do.
October 23, 2026
Cover image of the Just A Minute, Doc, YouTube series featuring Dr. Tom Giacobbi.
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