Laurie Owens, CPC, CPB

Team Management
The 5 C's dental teams cannot avoid for increased production
These C's are essential not only for delivering exceptional dental patient care, but they are also necessary for creating an efficient, productive workplace environment, writes Laurie Owens.
January 7, 2025
Laurie Owens
Dental Practice
What it takes to be a true hero in dentistry
Laurie Owens says that the dictionary defines "hero" as "a person who is admired or idealized for courage, outstanding achievements, or noble qualities." There's certainly more to being a hero than just putting on a cape. It takes hard work and grit, but it's also something that Owens believes every dentist and team member can become.
November 5, 2020
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Dental Practice
Preparing for flu season (and a potential 2nd wave) in your practice
With flu season on the horizon and the threat of COVID-19 still looming large, Laurie Owens offers advice on how dental practices can prepare for all scenarios. She also includes advice on medical reimbursement that can help dental practices provide assistance in a more cost-effective way.
September 1, 2020
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Insurance
5 tips to get your medical insurance claims paid faster
Are you billing medical insurance in your practice? Are you doing it correctly? If you're unsure about either, this is the article for you. Laurie Owens gives tips and needed advice about the proper way to bill medical insurance and give a boost to your patients and your practice's bottom line.
August 18, 2020
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Top Stories
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Legal Issues
Lactation consultant accused of illegal dentistry after baby's death
A routine tongue-tie surgery turned tragic, sparking illegal dentistry charges against a breastfeeding consultant.
2026 09 14 Mohammed Quadri 400
Oral-Systemic Link
Dental Duets: The mouth-body connection isn't the problem. The healthcare system is.
Levin Practice Success 400
Office Management
Do’s and don’ts for improving case acceptance
Dr Bicuspid Podcast 400
Podcasts
What kind of dentist are we training for a profession that hasn't been invented yet?
Dental Asst Xray Images Dc Studio
Dental Assistant
What do EFDAs mean for the future of the U.S. dental workforce?
More in Home
Lactation consultant accused of illegal dentistry after baby's death
By Melissa Busch
A routine tongue-tie surgery turned tragic, sparking illegal dentistry charges against a breastfeeding consultant.
September 14, 2026
Adobe Stock/portokalis.
Dental Duets: The mouth-body connection isn't the problem. The healthcare system is.
By Michael Ventriello
A physician and health system strategist explains why medical-dental integration remains elusive.
September 14, 2026
2026 09 14 Mohammed Quadri 400
Do’s and don’ts for improving case acceptance
By Dr. Roger P. Levin
Patients are more likely to say yes when they understand treatment, trust your recommendation, and see clear options. Using these two strategies can help you achieve higher acceptance.
September 14, 2026
Levin Practice Success 400
What kind of dentist are we training for a profession that hasn't been invented yet?
By Kevin Henry
In a profession being reshaped by AI, emotional intelligence and critical thinking may soon count as clinical skills.
September 14, 2026
Dr Bicuspid Podcast 400
What do EFDAs mean for the future of the U.S. dental workforce?
By Melissa Busch
Expanded function dental assistants (EFDAs) remain underutilized, but a new study offers recommendations to create a robust workforce.
September 11, 2026
Dental Asst Xray Images Dc Studio
Essential questions to ask before buying AI for your practice
By Dr. Sonia Szamocki
Before signing your next AI contract, ask these questions so that strategy, not FOMO, drives your dental practice's tech decisions.
September 11, 2026
Ai Tech Dentistry Salmanmughal
Dr. Tom Giacobbi gives his thoughts on green dentistry
By DrBicuspid.com staff writers
Dr. Tom Giacobbi says now is the time to consider how you can use more planet-friendly products in your dental practice.
September 11, 2026
Just A Minute Doc 400
How AI is revolutionizing administrative processes in the dental practice
By Dr. John Flucke
Learn from Kairos co-founders how their tools are tackling administrative overload in practices, from scheduling to verifying insurance.
September 11, 2026
2026 09 11 Tech Evangelist Kairos Health Group
CEO accused of stealing $800K in dental bill funds
By Melissa Busch
A healthcare CEO is accused of stealing $800K from three school districts' healthcare accounts.
September 10, 2026
Man Stealing Bills Atstock Productions
Maybe tune into this to curb 3rd-molar surgery anxiety?
By Melissa Busch
One simple solution may transform patients' wisdom tooth surgery anxiety, according to a study.
September 10, 2026
Earbuds Shutterstock Pablo Rasero
The power of SWOT
By Dr. Roger P. Levin
A SWOT analysis gives you a clear view of your practice’s position in the community and can unlock new growth opportunities.
September 10, 2026
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eAssist Dental reportedly struck by ransomware attack
By Melissa Busch
A major dental billing platform was allegedly hit by a sophisticated ransomware gang.
September 9, 2026
Cyberattack Data Song About Summer
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