Office Management: Page 128

Oral health policy for older adults is a mess
By Theresa Pablos
SAN FRANCISCO - Oral health policy for adults in long-term care facilities is a mess, according to a presentation by Elizabeth Mertz, PhD, at the International Association of Gerontology and Geriatrics (IAGG) 2017 World Congress. Mertz discussed the depth of the policy problem and how four states are trying to solve it.
July 27, 2017
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How effective is the recall program in your practice?
By Alitta Boechler, AuD, MBA
Patient recall is considered one of the lifeblood statistics for every dental practice, but do you know how your practice stacks up against the national average? In her latest data-based column, Alitta Boechler of Sikka Software details national patient recall averages from specific dental codes.
July 26, 2017
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Survey: Older Asian Americans lack dental care
By Tony Edwards
SAN FRANCISCO - More than 61% of older Asian Americans living in central Texas do not have dental insurance, according to the results of a survey presented at this week's International Association of Gerontology and Geriatrics (IAGG) 2017 World Congress. The study findings suggest these patients face challenges to obtain proper oral healthcare, the authors noted.
July 24, 2017
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Do's and don'ts for practice communication: Keep the team informed
By Dr. Roger P. Levin
Too many dentists hold on to information that should be shared with the team, notes Dr. Roger P. Levin in his latest Practice Success tip. For example, if you have a practice vision, don't keep it in a notebook in a desk drawer, share it with your team! How can they help you achieve the vision if they don't know what it is?
July 23, 2017
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Hygienist launches dental coding community program
By DrBicuspid.com staff writers
Dental coding expert Patti DiGangi, RDH, has launched a community membership program focusing on Code on Dental Procedures and Nomenclature (CDT) issues.
July 20, 2017
Ore. tribes hire 1st dental therapist
By DrBicuspid.com staff writers
The Confederated Tribes of Coos, Lower Umpqua and Siuslaw Indians (CTCLUSI) have become the first tribes in Oregon to hire a dental therapist.
July 18, 2017
Mass. adds new Delta Dental plan despite concern
By DrBicuspid.com staff writers
The Massachusetts Division of Insurance has approved a new low-cost preferred provider organization (PPO) plan from Delta Dental of Massachusetts, despite concerns from the state's dental society.
July 18, 2017
How to create a patient communication loop
By Lisa Knowles, DDS
If you are not used to creating a communication loop with others, or if you have no idea what a communication loop is, you are probably missing out on stronger relationships with those around you, writes Dr. Lisa Knowles. In her latest column, she defines this concept of a communication loop and shows how it can help your practice.
July 17, 2017
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MCNA Dental awarded Ark. Medicaid contract
By DrBicuspid.com staff writers
MCNA Dental< has signed a contract with the Arkansas Department of Human Services to serve as a dental benefits manager for the state's Medicaid program and the Children's Health Insurance Program.
July 16, 2017
HHS, DOJ crack down on $1.3B in healthcare fraud
By Theresa Pablos
A Nebraska dentist and two Michigan dentists were three of more than 400 people charged with healthcare fraud on July 13, 2017, by the U.S. Department of Justice (DOJ) and Department of Health and Human Services (HHS). The defendants allegedly billed the U.S. government approximately $1.3 billion in fraudulent services.
July 13, 2017
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3 things insurance companies want you to know about integrated healthcare
By Scott Towers, MBA
If you're like many members of the healthcare community, you've probably heard the term "integrated healthcare" more and more frequently in recent months. But what is integrated healthcare? And as a dental care provider, why should you care? Scott Towers, Anthem's president for dental, clears up some misconceptions about the phrase and spells out how it can benefit your practice and your patients.
July 11, 2017
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Do's and don'ts for managing employee conflict: Be aware of what's going on
By Dr. Roger P. Levin
In a perfect practice, everyone would get along. But in the real world, people don't always agree, and that's to be expected, but you don't want a minor squabble turning into a major feud. As the practice owner, you need to be aware of what's going on -- the good and the bad -- with your team, notes Dr. Roger P. Levin.
July 9, 2017
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