Office Management: Page 127

Both sides claim victory in latest ClearCorrect vs. Align ruling
By DrBicuspid.com staff writers
Both sides claimed victory when the latest rulings in an ongoing patent infringement case between ClearCorrect and Align Technology were handed down by the U.S. Patent and Trademark Office (USPTO) and the USPTO's Patent Trial and Appeal Board on March 24.
March 28, 2017
5 steps to help transform your practice
By Jay Geier
Jay Geier and his team are embarking on a health challenge. After 90 days, everyone will find out who had the commitment and discipline to make the necessary changes to adopt a healthy lifestyle. The same approach can apply to your practice: Are you willing to take these five steps to help it thrive?
March 28, 2017
2016 08 02 13 43 19 561 Geier Jay 400
NEA partners with software company for claim attachment upgrade
By DrBicuspid.com staff writers
NEA and software company Renaissance Electronic Services (RES) are partnering to bring NEA's secure claim attachment function to RES' Remote Lite software.
March 27, 2017
Henry Schein adds payment solution to Dentrix Enterprise
By DrBicuspid.com staff writers
Henry Schein has announced an agreement with Axia Technologies to make an integrated payment solution available to Dentrix Enterprise customers.
March 27, 2017
New product: AssureCare launches treatment authorization module
By DrBicuspid.com staff writers
Healthcare technology company AssureCare has launched a new dental module for its MedCompass care management platform.
March 26, 2017
Do's and don'ts for the front desk team: Keep cool under fire
By Dr. Roger P. Levin
There will be times when you have to interact with unhappy patients. They may be upset because they had to wait, their bill is wrong, or the practice doesn't accept their insurance. In the face of adversity, you must respond in a calm, reassuring manner, advises Dr. Roger P. Levin in his latest Practice Success tip.
March 26, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Obamacare stays: Republicans pull healthcare bill
By Theresa Pablos
The American Health Care Act was pulled minutes before the U.S. House of Representatives was set to vote on its future on March 24. If passed, the bill would have eliminated the requirement for insurance companies to provide 10 essential benefits, including pediatric dental coverage.
March 23, 2017
2017 01 30 16 27 12 733 Affordable Care Act Aca 400
Is there a silver lining for Medicaid dentistry under Trump?
By Andrew Oreffice
With efforts underway to repeal and replace the Patient Protection and Affordable Care Act alongside proposed changes to Medicaid funding, many in the dental industry are in a state of flux. As Andrew Oreffice, a senior vice president at Benevis Practice Services writes, dental leaders are bracing for potentially sweeping changes to the Medicaid program, but maybe there is hope for positive change.
March 21, 2017
2017 03 21 15 20 16 484 Oreffice Andrew 400
10 tips for communicating with your customers
By Lisa Knowles, DDS
All practices want their patients to come back and also tell all of their friends about the practice, writes Lisa Knowles, DDS. But the kind of customer service that brings your patients back doesn't just happen. In her latest column, she offers 10 tips to help improve your practice's relationships with your patients.
March 20, 2017
2016 08 05 13 04 56 163 Knowles Lisa 400
Do's and don'ts for the office manager: Be inclusive
By Dr. Roger P. Levin
As the office manager, you need to build a cohesive team. You can't let petty rivalries and grievances split staff members into factions. You have to set the example by not playing favorites and going out of your way to include everyone in practice activities, writes Dr. Roger P. Levin.
March 19, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Week in Review: Young dentists and DSOs; claims and coding; and Latino oral health
By Tony Edwards
March 16, 2017
Conn. woman pleads guilty to healthcare fraud
By Tony Edwards
A Connecticut woman has pleaded guilty to one count of wire fraud related to her use of the identity of a retired dentist to submit fraudulent bills to insurance companies, according to the U.S. Attorney's Office for the District of Connecticut.
March 15, 2017
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