Office Management: Page 154

Dos and don'ts for team building and assigning targets
By Dr. Roger P. Levin
Many dentists complain about their teams, but often the problem stems from a lack of motivation or engagement. If staff members simply go through the motions every day, with no clearly expressed performance expectations, their role will probably seem like "just a job" to them. An excellent way to solve this problem is to create and assign performance targets, according to Dr. Roger P. Levin.
September 7, 2015
2014 02 13 13 44 50 61 Practice Success200x200
3 things to consider before giving a raise
By Sally McKenzie
All too often, dentists give their team members raises for the wrong reasons. You want to keep them happy, after all, and what better way to motivate them than with a bump in pay? However, as practice management consultant Sally McKenzie writes, sometimes you need to look behind the numbers before you commit to a pay increase.
September 7, 2015
2014 10 28 15 00 54 287 Mc Kenzie Sally 200
Weed, feed, and separate: Part 4 -- Separation anxiety
By Lisa Knowles, DDS
Dr. Lisa Knowles continues her series on growing a practice. In this column, she explores the theme of separation and how it can help your practice. She offers practical ideas for observing your staff, making adjustments, and making an impact with your words.
September 1, 2015
2013 05 29 10 37 53 47 Knowles Lisa 200 20130529173836
Dos and don'ts for coaching your staff members
By Dr. Roger P. Levin
Practice success requires active leadership from the dentist. Your team, no matter how highly trained or motivated, will still need encouragement and guidance from you. Look for opportunities to praise and support your team throughout the day, Dr. Roger P. Levin notes in his latest Practice Success tip.
August 30, 2015
2014 02 13 13 44 50 61 Practice Success200x200
Dos and don'ts for productivity: Use hygiene as a foundation for growth
By Dr. Roger P. Levin
Dentists who provide hygiene care for patients personally, or who hesitate to add hygiene department staff, are limiting their production potential significantly. Hygienists and hygiene assistants should account directly for 25% of practice income, and delegating to them also allows you to reach higher doctor production targets, according to Dr. Roger P. Levin.
August 23, 2015
2014 02 13 13 44 50 61 Practice Success200x200
ZendyHealth rethinks how to fill your scheduling gaps
By Theresa Pablos
As a dental professional, you may struggle to fill some less popular slots in your schedule, which translates to lost overhead and opportunity costs. ZendyHealth, a website that describes itself as the "Priceline for medical services," wants to help you solve that problem.
August 19, 2015
2013 12 16 11 10 52 909 Calendar 200
7 ways to establish a solid fee schedule
By Sally McKenzie
You know you should probably raise your fees, but the thought of it probably makes you nervous. Practice management consultant Sally McKenzie offers some tips to help you develop a fee schedule, retain your patients, and also grow your practice.
August 19, 2015
2014 10 28 15 00 54 287 Mc Kenzie Sally 200
10 ways to annoy your team
By Richard H. Madow, DDS, and David M. Madow, DDS
It's National Annoy Your Team Day! OK, it really isn't, as the Madow Brothers just made that up, but what isn't made up is that if you want to get the worst out of your team, follow these steps.
August 18, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Calif. hires dental director to resolve disparities
By Theresa Pablos
California legislators took the first step in resolving oral health disparities by hiring the state's first dental director, Jayanth Kumar, DDS, MPH. Dr. Kumar's first step is to create and implement a statewide oral health plan.
August 16, 2015
2015 08 13 23 15 37 700 Kumar Jayanth 200
Dos and don'ts for referral management
By Dr. Roger P. Levin
When you refer your patient to a specialist, the communication plan is as important as the clinical plan. A haphazard approach to interoffice communication can too easily lead to miscommunication, with neither office understanding its responsibilities. To prevent this, take the lead in spelling out the who, when, and how of interoffice communication, according to Dr. Roger P. Levin.
August 16, 2015
2014 02 13 13 44 50 61 Practice Success200x200
The Naked Dentist uncovers hygiene productivity
By Curtis Marshall
How is your hygiene department doing? Is there office disagreement about productivity? In his latest column, Curtis Marshall details how he helped one practice increase the productivity of its hygiene department by tracking the numbers. The actual numbers might surprise you.
August 13, 2015
2015 03 10 14 43 22 538 Marshall Curtis 200
ADA: Big dental chains are doing big business
By Donna Domino
The number of large dental firms is growing, along with their profits and the number of employees, according to a new research brief by the ADA Health Policy Institute. The study findings present a continuation of recent trends toward larger, consolidated dental practices.
August 12, 2015
2013 09 24 11 20 23 414 Dental Team 200
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