Dr. Tom Giacobbi has an important message for every member of the dental team, and it concerns listening to your patients and giving them the answers they need.
Check out his latest installment from the Just a Minute, Doc series below.
Video transcript
"Let's face it, folks, dentistry is expensive, and when your patients are asking you to provide them with a dental procedure, what they're really receiving is a solution to a problem.
"So when you can communicate, 'Hey, you have a crack in your tooth,' and show the patient the picture, they can immediately say, 'What do I need to do to fix that? How can I make that better?' And you can deliver the solution that they need.
"This is not a sales meeting. This is an opportunity for the patient to get the solution that's right for them to the problems that they have.
"Now let's get back to work."
