Patient Communication: Page 104

Dos and don'ts for patient satisfaction: Ask for patient feedback
By Dr. Roger P. Levin
You may think you already know how patients feel about your practice and that, if they have something on their minds, they'll tell you. But the only real way to find out what patients think is to ask them -- in conversation or with a simple questionnaire, according to Dr. Roger P. Levin.
November 8, 2015
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ADA 2015: Telehealth moves ahead to play major role in future
By Tony Edwards
WASHINGTON, DC - The world is changing in fundamental ways, and it is important for dentists to put aside old notions about previous, costly telehealth efforts, according to Dr. Paul Glassman. In a presentation on the opening day of the ADA 2015 annual meeting, he discussed using telehealth to reach underserved populations.
November 5, 2015
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ADA 2015: Highlights from day 1
By Tony Edwards
WASHINGTON, DC - More than 13,000 dental professionals are expected to attend the ADA's 2015 annual meeting. With more than 500 exhibitors and scores of presentations, the first day of the annual meeting was busy.
November 5, 2015
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ADA 2015: Henry Schein launches new catalog with augmented reality
By DrBicuspid.com staff writers
WASHINGTON, DC - Henry Schein Dental has launched its new Equipment & Technology Catalog at the 2015 ADA annual meeting.
November 5, 2015
ADA 2015: Sikka offers fee comparison demo
By DrBicuspid.com staff writers
WASHINGTON, DC - Sikka Software is offering an individualized fee comparison to dentists who visit its booth at the 2015 ADA annual meeting.
November 4, 2015
Henry Schein to acquire Italian dental company
By DrBicuspid.com staff writers
Henry Schein announced that it will acquire a 90% ownership interest in Dental Trey, a leading distributor of dental consumable merchandise and equipment in Italy.
November 2, 2015
Legal Cases: Orthodontics, severe root resorption, and tooth loss
By William S. Spiegel and Marc R. Leffler, DDS
In their latest column, William S. Spiegel and Dr. Marc R. Leffler present a case on a female patient who came to an orthodontist seeking to close some spacing. How this treatment plan changed over time and what kind of follow-up and monitoring are required make for interesting reading.
November 1, 2015
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DataMotion to provide tech services for ADA 2015
By DrBicuspid.com staff writers
DataMotion will provide secure messaging and email encryption technology for the ADA 2015 annual meeting in Washington, DC, in November.
October 26, 2015
4 things that prevent your patients from referring
By Jay Geier
A referral is the greatest compliment one of your patients can give your practice and a great way to grow your practice. So, Scheduling Institute President Jay Geier asks, if your referral numbers are not where you want them to be, what are you doing to improve them?
October 26, 2015
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Dos and don'ts for marketing: Implement 15 ongoing strategies
By Dr. Roger P. Levin
Internal marketing, which focuses on generating new patient referrals from your current patients, is far more cost-effective than external marketing. Encouraging patients to make referrals requires no expensive outreach. With the right strategies, you should be able to get at least one referral every year from 40% to 60% of your current patients, according to Dr. Roger P. Levin.
October 25, 2015
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Practice turnaround: Will success occur automatically?
By Dr. Roger P. Levin
What do you do when your practice income doesn't keep pace with your expenses? In this case study excerpt from his recent book, Practice Turnaround: Succeeding in the New Dental Economy, Dr. Roger P. Levin illustrates how a struggling dental practice can turn the financial situation around.
October 22, 2015
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Ind. reaches settlement with Aspen Dental on ad claims
By Tony Edwards
The Indiana Attorney General's Office has reached a settlement agreement on October 22 with Aspen Dental Management, resolving allegations that the company used deceptive advertising and other unfair tactics to promote services at Aspen Dental-branded practices in Indiana. Affected customers will receive restitution, and Aspen agrees to reform its advertising techniques.
October 21, 2015
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