Patient Communication: Page 123

Sheri's Solutions: 'Who is your dentist?'

By Dr. Sheri Doniger

In her latest Sheri's Solutions, Dr. Sheri Doniger notes how people tend to forget their dentist's name and relates how her practice helps her patients remember the answer to an all-too-common question, "Who is your dentist?"

May 13, 2014

Dos and don'ts for customer service: Scripting your way to greater practice success

By Dr. Roger P. Levin

Excellent verbal skills are a key ingredient in the success of dental practices. The better you and your team communicate with patients, the more successful your practice is likely to be, according to Dr. Roger P. Levin. For cosmetic and elective services, he notes that communication plays an even greater role in affecting patient perceptions.

May 11, 2014

How to achieve success with online patient engagement

By Clara Carol, DDS

The foundation of any successful dentistry business is having a loyal community, which can be built online. A sound online engagement strategy makes people believe in the organization and helps attract patients. Dr. Clara Carol offers ways to achieve success with online patient engagement management.

May 7, 2014

4 strategies to improve your business practices

By Richard Moore

There is no crystal ball to tell dentists exactly how the transformation of healthcare will affect dentistry. But the dental industry can develop best practices based on lessons learned from the experiences of general healthcare providers, according to Richard Moore, president of OneMind Health. He offers strategies dentists can use to improve their practices.

April 23, 2014

Study: Dentists often unaware of dissatisfied patients

By Rabia Mughal

While most patients are satisfied with their dental care, dentists are often unaware when patients are dissatisfied with some aspect of their treatment or visit, according to a new study that looked at how well patient satisfaction aligns with dentists' views.

April 15, 2014

Sheri's Solutions: 'Do you have a minute?'

By Dr. Sheri Doniger

Has this happened to you? On a recent flight, a flight attendant found out that Dr. Sheri Doniger is a dentist and said to her, "I hate to do this to you, but I have a question." In her latest Sheri's Solutions, Dr. Doniger wonders, if patients have a concern after a dental procedure, why they wouldn't call their dentist? And it's OK to ask a "strange" dentist?

April 14, 2014

Leaders in Dentistry: Serge Longin

By Tony Edwards

In the latest installment of Leaders in Dentistry, DrBicuspid.com interviewed Serge Longin of RevenueWell and discussed how to run a practice more efficiently, when it is appropriate to use social media, how to handle negative patient reviews, and more.

March 12, 2014

Ask Marty: How does the net neutrality court ruling affect dental offices?

By Dr. Marty Jablow

In his latest Ask Marty column, Dr. Marty Jablow explains what the recent appeals court ruling about net neutrality means and how it may affect your dental office. If the Federal Communications Commission does not have the authority to bar Internet service providers from favoring one type of traffic over another, does this mean your bills will go up?

March 11, 2014

Sheri's Solutions: 'What is an IFU?'

By Dr. Sheri Doniger

We all have patients who enjoy telling a good joke or saying something funny, just at the perfect moment. Sometimes it's a ray of sunshine on a bitter cold day in Chicago, lending levity to a procedure that may cause fear in some patients. Others may consider this an annoyance, but Dr. Sheri Doniger never finds humor an annoyance.

March 10, 2014

Dental Select offers new ID card app

By DrBicuspid.com staff writers

Dental insurance company Dental Select has released a new, free mobile ID card app for both Android and iOS devices for its members.

March 6, 2014

Leaders in Dentistry: Dr. Edward Zuckerberg

By Rob Goszkowski

Dr. Edward Zuckerberg has had a unique perspective on the rise of Facebook since its founding 10 years ago this month. DrBicuspid.com spoke with Dr. Zuckerberg to learn more about Facebook's growth and social media's role in the modern dental practice.

February 26, 2014

Dos and don'ts for marketing: Embracing social media

By Dr. Roger P. Levin

Social media provides excellent opportunities for sharing news about the practice, giving valuable advice about oral health, building relationships, raising brand awareness, and much more. Establish your practice's presence as soon as you can.

February 23, 2014

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