Patient Communication: Page 85

New product: AssureCare launches treatment authorization module

By DrBicuspid.com staff writers

Healthcare technology company AssureCare has launched a new dental module for its MedCompass care management platform.

March 26, 2017

Do's and don'ts for the front desk team: Keep cool under fire

By Dr. Roger P. Levin

There will be times when you have to interact with unhappy patients. They may be upset because they had to wait, their bill is wrong, or the practice doesn't accept their insurance. In the face of adversity, you must respond in a calm, reassuring manner, advises Dr. Roger P. Levin in his latest Practice Success tip.

March 26, 2017

New products: Planmeca launches operating light, analytics service

By DrBicuspid.com staff writers

Dental equipment manufacturer Planmeca has introduced a new dental operating light at this week's International Dental Show in Cologne, Germany. The company has also launched a web-based analytics service.

March 22, 2017

10 tips for communicating with your customers

By Lisa Knowles, DDS

All practices want their patients to come back and also tell all of their friends about the practice, writes Lisa Knowles, DDS. But the kind of customer service that brings your patients back doesn't just happen. In her latest column, she offers 10 tips to help improve your practice's relationships with your patients.

March 20, 2017

New product: RecordLinc debuts case management module

By DrBicuspid.com staff writers

RecordLinc has released a new implant case management module.

March 19, 2017

Winter 2017 new-product roundup from DrBicuspid.com

By Tony Edwards

Since the end of January, companies have introduced new products ranging from double-sided diamond disks to a smartwatch app, and more. Here is our roundup of new products from companies such as Henry Schein, Komet USA, Kerr, and others.

March 9, 2017

Do's and don'ts for the marketing coordinator: Use a marketing calendar

By Dr. Roger P. Levin

Do you have a handle on your promotions for the year? Have you started work on practice events for the spring and summer? Use a marketing calendar to help plan your events for the entire year, Dr. Roger P. Levin advises in his latest Practice Success tip. It's a simple tool, but it can have a big impact on your practice.

March 5, 2017

Healthcare IT firm purchases dental network

By DrBicuspid.com staff writers

Healthcare information technology company Zelis Healthcare has purchased Mavarest Dental Network.

March 2, 2017

Chicago Midwinter 2017: 3 drivers of practice growth and success

By Theresa Pablos

Is your practice growing organically, or does it seem like you're always on the hunt for new patients? In a talk at the recent Chicago Dental Society's 2017 Midwinter Meeting, Dr. Mark Murphy described three critical measurements every practice needs to measure growth and success.

March 2, 2017

Video from Chicago Midwinter 2017: What to know about HIPAA and texting

In this video from the 2017 Chicago Midwinter Meeting, Arnold Rosen, DDS, discusses the challenges of HIPAA, patient communication, and texting.

February 24, 2017

New product: Smartwatch app for Dentrix debuts at Chicago Midwinter

By DrBicuspid.com staff writers

CHICAGO - Henry Schein and health technology company Simplifeye have debuted a new smartphone application for the Dentrix practice management platform at the 2017 Chicago Dental Society Midwinter Meeting.

February 23, 2017

Video from Chicago Midwinter 2017: What to know about HIPAA and texting

CHICAGO - DrBicuspid.com brings you exclusive video from the 2017 Chicago Dental Society Midwinter Meeting. In this video, Dr. Arnold Rosen discusses what general dentists should know about HIPAA, patient communication, and texting.

February 23, 2017

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