Patient Communication: Page 86

What no one tells you about talking to your patients
By Kevin Tighe
After describing necessary treatments, dentists often ask patients whether they have any questions. Kevin Tighe of Cambridge Dental Consultants suggests that this approach might be costing you income. His latest column offers some practical advice on helping patients understand their treatment options.
February 21, 2017
2016 08 26 14 20 16 123 Tighe Kevin 400
Do's and don'ts for patient marketing: Ask for patient testimonials and reviews
By Dr. Roger P. Levin
Treat patients well, in terms of both clinical care and customer service, and they'll have good things to say about you. Ask them to write a testimonial or online review, and you'll soon have excellent word-of-mouth advertising to help you achieve greater practice success, Dr. Roger P. Levin writes in his latest Practice Success tip.
February 19, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Rhinogram adds new features to communications tool
By DrBicuspid.com staff writers
Rhinogramhas added secure team chat and secure mobile messaging to the company's communication tool kit, also called the Rhinogram.
February 16, 2017
2017 02 16 16 14 53 927 Rhinogram Mobile App 20170216231947
Products to look for at Chicago Midwinter 2017: Part 1
By Tony Edwards
A highlight of the upcoming 2017 Chicago Dental Society Midwinter Meeting will be the vast exhibit hall, where hundreds of companies will showcase their products. Here we bring you a preview of new and recently introduced products to look for while you're walking through the exhibit hall in McCormick Place in Chicago.
February 16, 2017
2017 02 16 14 40 31 324 Chicago New 400
What's love got to do with your practice's success?
By Jay Geier
Scheduling Institute President Jay Geier wants to talk about love. Not the romantic kind, but the kind that your practice should embrace and exude: a love of new patients. In his latest column, he offers four tips to help your team recognize the importance of these patients to your practice.
February 14, 2017
2016 08 02 13 43 19 561 Geier Jay 400
Do's and don'ts for case presentation: Get over negative feelings about 'selling' treatment
By Dr. Roger P. Levin
If you hesitate to urge patients to accept treatment that you believe is in their best interest, you may be confusing selling with service. Motivating patients to "do the right thing" for the sake of having a healthy smile is NOT selling. It's good dentistry, even though it also results in increased production, Dr. Roger P. Levin notes in his latest Practice Success tip.
February 12, 2017
2016 11 18 14 42 01 206 Practice Success2 400
Why do broken appointments happen?
By Alex Nottingham, JD, MBA
Every practice has the experience of new patients calling, making an appointment, then canceling. However, Alex Nottingham of the All-Star Dental Academy writes that there are practical ways your team can make potential new patients feel welcome when they call your practice.
January 30, 2017
2017 01 30 15 30 23 871 Nottingham Alex 400
Kaiser Permanente premiers integrated medical-dental clinic
By Lori Roniger
Kaiser Permanente opened a pilot integrated medical-dental clinic in January that is believed to be the first such enterprise that is not publicly funded. Located in Beaverton, OR, the clinic is the first for Kaiser in which both types of care are offered in the same building and medical and dental staff also work together to provide integrated care.
January 29, 2017
2017 01 27 16 51 53 349 Clinic 400
43 Rules: Rule No. 6 -- Implement a follow-up process
By Dr. Roger P. Levin
In his recent book, 43 Rules to Increase Practice Production, Dr. Roger P. Levin shares recommendations for achieving greater practice success in the new, more challenging dental economy. In the sixth excerpt, he focuses on a practical follow-up process.
January 26, 2017
2016 11 22 11 06 25 633 Levin Roger 400
What can you say to reassure pediatric patients?
By Lori Roniger
What if saying a few magic words to pediatric patients and their caregivers could produce greater patient satisfaction and better oral care compliance? A new study suggests that clinicians who provide more positive reinforcement when speaking with pediatric patients were perceived to be more patient-centered and empathetic, which may boost cooperation with treatment.
January 22, 2017
2017 01 20 15 42 39 397 Girl Child Brush 400
January new-product roundup from DrBicuspid.com
By Tony Edwards
Since the middle of December, companies have introduced new products ranging from a smart toothbrush to a 3D printer, and more. Here is our monthly roundup of new products from companies such as Kolibree, Microcopy, TJA Health, and others.
January 19, 2017
2017 01 19 16 11 41 971 Kolibree Ara Smart Toothbrush 400
CDC releases infection-prevention app for dental offices
By DrBicuspid.com staff writers
The U.S. Centers for Disease Control and Prevention (CDC) has released a new app to help dental facilities stay compliant with infection-prevention practices.
January 18, 2017
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