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Dental Practice: Page 392
3 ways your practice can benefit from a treatment coordinator
By
Sally McKenzie
Are you hearing "no" from patients more than you are hearing "yes"? Practice management consultant Sally McKenzie has an idea that will help you turn those answers around -- hire a treatment coordinator.
May 17, 2015
Do's and don'ts for customer service: Turn complaints into quality improvements
By
Dr. Roger P. Levin
No matter how hard you and your team try, you will sometimes disappoint patients. Complaints may be unfair, but your reaction must nevertheless be controlled. Think of any criticism as a clue to how you can improve the quality of service you provide, and try not to take it personally, advises Dr. Roger P. Levin.
May 17, 2015
Great Expressions adds DoseSpot e-prescribing
By
DrBicuspid.com staff writers
More than 240 Great Expressions Dental Centers have integrated the DoseSpot platform into their practices. This platform allows dentists to e-prescribe controlled and noncontrolled prescriptions to more than 65,000 U.S. pharmacies.
May 14, 2015
CDA urges improvements to Denti-Cal program
By
DrBicuspid.com staff writers
The California Dental Association (CDA) said the recent 2015-2016 state budget revisions by Gov. Jerry Brown took no action to improve the state's Medicaid dental program, Denti-Cal, and urged that deficiencies in the program be addressed in the upcoming budget negotiations.
May 14, 2015
Scion Dental joins Skygen USA brand
By
DrBicuspid.com staff writers
Dental administration company Scion Dental and four other benefit management companies announced they were joining forces to create the Skygen USA Family of Companies brand.
May 14, 2015
Top 5 dentist-authored columns of 2015
By
Tony Edwards
With the unofficial start of summer fast approaching,
DrBicuspid.com
takes a look back at the most-read columns authored by dentists from the first part of the year. The most-read columns include two clinical calls to action, an entry in our popular series on coding by Dr. Doyle Williams, and two insightful columns by the Madow Brothers.
May 14, 2015
Overpriced and crowded?
By
Richard H. Madow, DDS, and David M. Madow, DDS
When you're at Starbucks, do you note the price of your beverage and shake your head, wondering how they can charge what they do and still have lines out the door? The Madow Brothers analyze the Starbucks experience and how it can be applied to your practice.
May 12, 2015
The 4-minute rule of case presentation
By
Jay Geier
In his first column for
DrBicuspid.com
, Scheduling Institute President Jay Geier suggests spending four minutes with each new patient before you begin talking about the treatment plan. You may find the benefits go far beyond your expectations.
May 12, 2015
UNE gets grant to help Maine's dental provider shortage
By
DrBicuspid.com staff writers
The University of New England (UNE) College of Dental Medicine will use a $160,000 grant from KeyBank for a program that will encourage graduates to practice in two of Maine's underserved counties.
May 11, 2015
Confidence is king in dentistry as in sports
By
Dave Striegel, PhD
In his first column for
DrBicuspid.com
, practice consultant Dave Striegel writes of the advantages of having a well-developed routine to help your practice thrive. He advocates mentally rehearsing perfect performance and preparation.
May 11, 2015
Small Smiles agrees to $39M settlement in mistreatment lawsuit
By
Donna Domino
The Small Smiles dental chain has agreed to pay $39 million to settle claims of alleged "unnecessary, inappropriate, unsafe, and excessive dental procedures" performed on young children.
May 11, 2015
3M Unitek launches interactive training website
By
DrBicuspid.com staff writers
3M Unitek has launched 3MUnitekTraining.com, a free interactive training website.
May 10, 2015
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