Dental Practice: Page 421

Dos and don'ts for customer service: Surprise patients with a follow-up call
By Dr. Roger P. Levin
Like most other small businesses, dental practices are searching for ways to differentiate themselves from the competition. One proven technique is the treatment follow-up call, according to Dr. Roger P. Levin. It makes a strong impression yet requires little time or effort.
November 30, 2014
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Report: Millions of Ontario adults lack oral healthcare
By DrBicuspid.com staff writers
As many as 3 million Ontario adults have not seen an oral health professional in more than a year, according to a new report released by the College of Dental Hygienists of Ontario.
November 27, 2014
Sheri's Solutions: Recipe chat
By Dr. Sheri Doniger
As Dr. Sheri Doniger relates in her latest Sheri's Solutions, the conversation that goes on between dentist, staff, and patient doesn't have to be related to sports or news. Sometimes, especially around the holidays, talking about recipes and cooking is the way to build your relationships.
November 25, 2014
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What dentists can learn from CEOs about building value in their business
By Dr. Roger P. Levin
In the latest excerpt from his book, What Dentists Can Learn From Top CEOs, Dr. Roger P. Levin examines the ways you can build value in your practice. He lists 12 indicators of your practice's value, many of which you may not be thinking about.
November 25, 2014
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ADA members can obtain reduced-rate license to show movies
By DrBicuspid.com staff writers
The ADA has negotiated an agreement with the Motion Picture Licensing Corporation that gives its members the opportunity to obtain a reduced-rate license to exhibit movies and other audiovisual programs at their offices in a copyright-compliant manner.
November 24, 2014
Mass. dentist pleads guilty to tax evasion
By DrBicuspid.com staff writers
A Douglas, MA, dentist has pleaded guilty to tax evasion in the U.S. District Court for the District of Massachusetts, according to the U.S. Department of Justice.
November 24, 2014
Second Opinion: Financial barriers to care still main concern
By Marko Vujicic, PhD
In this response to Dr. Frank Catalanotto's recent Second Opinion on the ADA's barriers to care research brief, Marko Vujicic, PhD, chief economist and vice president of the ADA's Health Policy Institute, presents the reasoning why, while supply-related barriers are an issue, financial-related barriers are a more crucial development.
November 23, 2014
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Dos and don'ts for customer service: Upgrade your amenities
By Dr. Roger P. Levin
In some dental practices, little thought has been given to the question of what amenities to make available to patients in the reception area. Other practices may have paid attention to this issue. Either way, they're falling short on customer service. By welcoming patients to your office with thoughtful little extras, you can strengthen their loyalty to the practice tremendously, according to Dr. Roger P. Levin.
November 23, 2014
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ACA enrollment figure included dental plans
By DrBicuspid.com staff writers
The Obama administration said it incorrectly added 380,000 dental subscribers to its totals when it calculated the number of people with health coverage under the Patient Protection and Affordable Care Act (ACA).
November 20, 2014
J.D. Power releases new dental plan customer satisfaction report
By DrBicuspid.com staff writers
J.D. Power has released its new 2014 Dental Plan Satisfaction Report, which ranked eight dental plan providers by customer satisfaction.
November 19, 2014
Trifecta of Troubles: Part 2 -- A dentist's hands are more than technical appendages
By Lisa Knowles, DDS
In the second of her three-part series discussing a head, hands, and heart approach in dentistry, Dr. Lisa Knowles focuses on the hands -- specifically what dentists do with hands.
November 18, 2014
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Texas nearing $90M deal on Medicaid fraud detection software
By DrBicuspid.com staff writers
The Texas agency charged with investigating Medicaid fraud is finalizing a $90 million contract for Medicaid fraud detection software.
November 17, 2014
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