Dr. Roger P. Levin

Team Management
Dos and don'ts for practice leadership: Become a decisive leader
As practice owner and team leader, you need to make numerous decisions about management issues. To make this role easier, Dr. Roger P. Levin recommends separating decisions into those that will have little long-term effect on practice success and those that will have a significant impact. By spending less time on the former and more on the latter, you'll be a better leader -- and make better decisions.
January 4, 2015
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Patient Communication
Dos and don'ts for customer service: See your practice as patients do
The more focused you are on dentistry, the more difficult it is for you to see yourself, your team, and your practice from the patients' point of view. Yet their impressions are critically important to your success, so you need to look objectively at what they experience when they come in for an appointment, according to Dr. Roger P. Levin.
December 28, 2014
2014 02 13 13 44 50 61 Practice Success200x200
Office Management
Dos and don'ts for increasing per-patient production
Since the dental economy became more challenging, most dentists have been looking for ways to increase production. There's one approach that can yield excellent results. Measure and begin tracking production per patient, then implement strategies to raise that number, according to Dr. Roger P. Levin.
December 21, 2014
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Practice Trends
What dentists can learn from CEOs about creating sustainability
In the latest excerpt from his book What Dentists Can Learn From Top CEOs, Dr. Roger P. Levin explains why dentists should think about long-term sustainability for the success of their practice. He offers examples of how creating sustainability can work to a practice's advantage.
December 17, 2014
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Patient Communication
Dos and don'ts for patient communication: Help inexperienced patients understand oral health
It's easy for dental professionals to forget that some patients may have very low dental literacy, such as those who rarely see or have never seen a dentist. They may also be apprehensive about what's about to happen in the treatment chair. Make the effort to inform and reassure them, even though doing so calls for a little more time and effort, according to Dr. Roger P. Levin.
December 14, 2014
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Patient Communication
Dos and don'ts for building patient relationships
In the new dental economy, it's almost as important to document personal information about patients as it is to record clinical details, according to Dr. Roger P. Levin. Collecting and using such information will help you build lasting relationships -- ones that will stand up to challenges from new competition and preserve your patient base for long-term growth.
December 7, 2014
2014 02 13 13 44 50 61 Practice Success200x200
Patient Communication
Dos and don'ts for customer service: Surprise patients with a follow-up call
Like most other small businesses, dental practices are searching for ways to differentiate themselves from the competition. One proven technique is the treatment follow-up call, according to Dr. Roger P. Levin. It makes a strong impression yet requires little time or effort.
November 30, 2014
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Marketing
What dentists can learn from CEOs about building value in their business
In the latest excerpt from his book, What Dentists Can Learn From Top CEOs, Dr. Roger P. Levin examines the ways you can build value in your practice. He lists 12 indicators of your practice's value, many of which you may not be thinking about.
November 25, 2014
2013 08 19 16 17 54 253 Roger Levin 200
Office Management
Dos and don'ts for customer service: Upgrade your amenities
In some dental practices, little thought has been given to the question of what amenities to make available to patients in the reception area. Other practices may have paid attention to this issue. Either way, they're falling short on customer service. By welcoming patients to your office with thoughtful little extras, you can strengthen their loyalty to the practice tremendously, according to Dr. Roger P. Levin.
November 23, 2014
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Office Management
Dos and don'ts for practice leadership: Be your practice's CEO -- chief energy officer
It takes a considerable amount of energy to get through a normal day in a dental practice, and the demand is even greater on more stressful, chaotic days. As the practice leader, you need to ensure that your team's energy level remains high, and you can make that happen by using special staff-energizing techniques, Dr. Roger P. Levin notes in his latest Practice Success tip.
November 16, 2014
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Podcast: What to expect from the 2025 Chicago Midwinter Meeting
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A dentist accused of stabbing a man during a poker game in February 2023 in Minnesota recently had the felony assault charges against him dismissed.
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Tips for presenting treatment and dental insurance billing for 2025, Part 1
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Estela Vargas, CRDH, provides three tips that can help every dental practice get off on the right foot in 2025 when it comes to their insurance billing and patient communication.
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