Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesDentist gets probation for drinking while treating kidsThe Ohio dental board put a clinician on probation after she admitted treating pediatric patients while intoxicated.Smile DesignWhat you need to know about kids' stressed-out smilesLegal IssuesInstitutional accountability in dental education is a patient safety issueLegal IssuesDentist for hit TV show accused of fraudSponsor ContentFree webinar for dental leaders