Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesEx-employee accused of stealing from practiceA former dental practice employee in Oregon was arrested and charged with stealing over $10,000 from her employer.AnesthesiaBuffered local anesthesia may be a game changerIndustry UpdatesDr. Tom Giacobbi: Discover Midmark's next-gen operatory solutionsLegal IssuesDental assistant accused of abusing kid patients pleadsSponsor ContentPrecise finishing control
