Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesEx-workers sue over wrongful termination claimsFormer dental practice employees claim in a lawsuit they were fired for exposing dangerous, unnecessary procedures and more.FluorideSDF may remineralize teethMarketingGrow your dental practice through referralsDental AssistantThe importance of organization in the dental practiceSponsor ContentPodcast: Recognizing X-Linked Hypophosphatemia in Dental Patients