Mark Williamson

Dental Practice
Hold on: How your on-hold message affects your practice
You've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.
December 4, 2017
2017 12 04 23 43 8176 Williamson Mark 20171204232438
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Top Stories
Handcuffs
Legal Issues
Imposter dentist arrested for 2nd time in 2024
For the second time in nearly six months, a 31-year-old man was arrested for reportedly operating an illegal dental practice.
Piano Womans Hands Arizanko
TMJ/TMD
Music performance may be a risk factor for TMD
A BLK ad encouraging Black men to smile more. Image courtesy of BLK.
Industry Updates
Campaign focuses on generating more smiles from Black men
Dr. Mark Burhenne.
Fluoride
Opinion: It's time for dentists to confront the truth about fluoride
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Imposter dentist arrested for 2nd time in 2024
By Melissa Busch
For the second time in nearly six months, a 31-year-old man was arrested for reportedly operating an illegal dental practice.
October 4, 2024
Handcuffs
Music performance may be a risk factor for TMD
By Melissa Busch
Musical performance, including playing keyboard and upper string instruments, may be an occupational risk factor for temporomandibular joint disorder (TMD).
October 4, 2024
Piano Womans Hands Arizanko
Campaign focuses on generating more smiles from Black men
By Kevin Henry
A dating app is tackling an issue in the Black community as more than 70% of Black men reportedly don't smile in their dating profile photos.
October 4, 2024
A BLK ad encouraging Black men to smile more. Image courtesy of BLK.
Opinion: It's time for dentists to confront the truth about fluoride
By Dr. Mark Burhenne
With the recent ruling on fluoride, it's time for the dental community to embrace evidence-based practice and prioritize patients' whole-body health, writes Dr. Mark Burhenne.
October 3, 2024
Dr. Mark Burhenne.
5 ways to invest in your hygiene team's future (without breaking the bank)
By Sheena Hinson, RDH
How can dental practices ensure their hygiene teams are equipped for the future? Sheena Hinson, RDH, lists five pragmatic ways to invest in your hygiene team's future without overextending the budget.
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Sheena Hinson, RDH
How to talk to patients about dental hypersensitivity
By Ava Barros
Though patients may not discuss dental hypersensitivity because the condition may seem minor or unsolvable, clinicians should make time for these discussions, reports a study published in the Journal of Dentistry.
October 3, 2024
Dentist Counsel Patient
Biolase files for bankruptcy, plans to sell to competitor
By Melissa Busch
Biolase and its subsidiaries voluntarily filed for Chapter 11 bankruptcy in the U.S. Bankruptcy Court for the District of Delaware and plans to sell its assets for $14 million.
October 2, 2024
Adobe Stock/Minerva Studio.
Ex-dental student sentenced for hate crime shootings
By Melissa Busch
A former dental school student who pleaded guilty to attempting to shoot to death two Jewish men has been sentenced to a lengthy prison term.
October 2, 2024
Gavel Scale Justice
How AI can impact the business side of the dental practice
By Kevin Henry
In our latest podcast, sponsored by Garfield Refining, Teresa Duncan sits down with Editor-in-Chief Kevin Henry to discuss how artificial intelligence (AI) is helping the administrative side of the dental practice.
October 2, 2024
Teresa Duncan.
Boost rural dental workforce? Look to where they were raised
By Ava Barros
Those with a rural upbringing may be more likely to practice dentistry in pastoral or underserved areas after graduation, especially if they trained in similar locations, reports a study published in the Journal of Dental Education.
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Adobe Stock/nilsversemann.
Clinical tip: Printing dental splints using inLab software
By Kevin Henry
Here is another great clinical tip from CDOCS to help the digital side of your dental practice.
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Dr. Meena Barsoum.
Police hunt for woman accused of illegal dentistry
By Melissa Busch
Police in Texas are searching for a woman who is accused of practicing illegal dentistry, leaving at least one patient bleeding and in pain after receiving veneers.
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Police Badge
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