Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesPediatric dentist gets probation for lax infection controlMultiple infection control failures were exposed at a pediatric dental practice, resulting in a dentist's probation.Oral-Systemic LinkWhen dental disease delays surgery: A case for closer medical-dental communicationOral CancerWhat the oral cancer guidelines don’t tell you: How to talk to the patient in the chairPodcastsGen Z, boomers, and AI: A generational researcher on what dental leaders are missingLegal IssuesFired dental worker files lawsuit
