Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesDentist arrested for ambush-style murderA dentist was arrested on May 27 for allegedly fatally shooting a 58-year-old man he lured outside.Legal IssuesWoman accused of running illegal home dental practiceOral-Systemic LinkCase report reveals hair growing in 11-year-old’s mouthOffice ManagementStreamline your practice for successSponsor ContentPrecise finishing control