Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesRegulatory UpdatesFDA meeting set to discuss pulling fluoride supplementsHere’s your chance to discuss the U.S. Food and Drug Administration (FDA) possibly pulling fluoride supplements for children from the market.Imaging & CAD/CAMThis may offer a less invasive way to screen for gum diseaseHygiene ToolsWhat you need to know about the rise of xerostomiaHomeDivorce and the dentist: Postponing the inevitable court dateLegal IssuesDentist gives up license following misconduct claims