Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesImposter dental assistant may face more chargesA woman charged with impersonating a dental assistant at three offices may face additional charges.Legal IssuesNew patient spear-phishing scam turns it sights on dental practicesScope of PracticeDental compact continues to gain momentumFluoridePediatric medical home may lead to earlier 1st dental visitsSponsor ContentAvailable On Demand