Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesBoard charges Iowa dentist with negligenceA Fort Dodge, IA, dentist faces disciplinary action involving charges of negligence.Alternative Pain TherapiesCBD may help this chronic oral pain conditionSmile DesignThe 10 features orthodontists rarely talk aboutPrivacyDentists may have missed this notice of privacy practices updateImplantsRoot canal vs. implant: Which comes out on top?