Laura Hatch[email protected]Dental Practice5 key performance aspects for new dental office receptionistsDoes your practice need to hire a receptionist? Have you thought about the receptionist's role and how the team member can rock the position's responsibilities? Laura Hatch, founder of Front Office Rocks, has thought about it and offers five key performance aspects for new receptionists.July 16, 2018Dental PracticeCancellations and no-shows: A fee will not fix the problemEvery practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.April 9, 2018Dental Practice3 ways to become a proactive practiceThere are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.January 10, 2018Page 1 of 1Top StoriesDental PracticeMan dies by suicide after dental tourism gone wrongA patient left toothless after a botched procedure underscores the psychological toll of treatment failures and the role dentists play.InsuranceHow dental coding affects your revenue cycle, and what your team needs to knowPractice SalesWhen 50-50 isn't equal: What dental practice partners must know about valuing ownership interestsPractice Management SoftwareWhy secure integration must be a nonnegotiable in every dental practiceSponsor ContentPrecise finishing control
