Laura Hatch

Dental Practice
5 key performance aspects for new dental office receptionists
Does your practice need to hire a receptionist? Have you thought about the receptionist's role and how the team member can rock the position's responsibilities? Laura Hatch, founder of Front Office Rocks, has thought about it and offers five key performance aspects for new receptionists.
July 16, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
Cancellations and no-shows: A fee will not fix the problem
Every practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.
April 9, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
3 ways to become a proactive practice
There are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.
January 10, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
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Top Stories
Legal Scales
Legal Issues
Dentist accused in drug deal indicted on U.S. charge
A dentist accused of drug trafficking now faces a U.S. firearms charge.
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This is cortisol's possible role in TMDs
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Smile Design
Dentistry's new era of full-mouth reconstruction
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Smile Design
Which composite resin is right for your practice?
Podcast: Recognizing X-Linked Hypophosphatemia in Dental Patients
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Podcast: Recognizing X-Linked Hypophosphatemia in Dental Patients
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Dentist accused in drug deal indicted on U.S. charge
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A dentist accused of drug trafficking now faces a U.S. firearms charge.
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Digital integration and AI are revolutionizing full-mouth reconstruction with unprecedented predictability and efficiency, writes Dr. Ekta Pandya.
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Which composite resin is right for your practice?
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Dr. Sanjukta Mohanta of Catapult Education reviews the Luna 2 composite resin and its handling, strength, and aesthetic properties with real-world clinical results.
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Protecting your dental practice from ransomware
By DrBicuspid.com staff writers
Ransomware attacks on dental practices are rising. Cybersecurity expert Steve White shares practical security steps to protect your office.
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Dental student’s death triggers lawsuit
By Melissa Busch
The parents, who are both dentists, filed a lawsuit on behalf of their son, accusing a Connecticut hospital of negligence.
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Ulcers, reflux may be linked to some dental problems
By Ava Barros
GI conditions like GERD and peptic ulcers may raise patients' risk for periodontal disease and tooth decay, a new meta-analysis asserts.
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Dental Duets: Why dentistry is attracting venture capitalists
By Michael Ventriello
Jeremy Krell, founder and managing partner of Revere Partners, shares why venture capital is focusing on dentistry and what investors seek.
March 24, 2026
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Caught in a culture tug-of-war
By Angela Davis-Sullivan
Learn how to transform your practice culture by mastering the balance between caring for people and maintaining clear expectations.
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Too much foot traffic rule leads celebrity dentist to sue
By Melissa Busch
A famous dentist is fighting back against a controversial foot traffic rule.
March 23, 2026
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Dental care may be deferred more often due to medical debt
By Ava Barros
About 1 in 7 U.S. adults delay care because of medical debt, and dental care is often what they are postponing.
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The cybersecurity risks of wearable health monitors
By Tasha Dickinson
Wearable devices pose hidden security threats. Cybersecurity expert Tasha Dickinson shares how to safeguard your data.
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